Kool Smiles

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80 Employee Reviews (View Most Recent)

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Good people, bad support from corporate

Customer Relations Specialist (Former Employee) Anderson, SC

ProsThe local offices were great. I enjoyed working with the dentists, office staff, and managers everyday. The work is really meaningful.

ConsCorporate was rarely helpful. They always pushed numbers, but wanted it to be about the patient experience. I was getting directives from across the country instead of the manager who was in my office. The call center is terrible.

Advice to Senior ManagementGive more power back to management. The call center needs to go, it makes customers mad all the time. I spent more time apologizing for the call center then I did anything else for the company.

No, I would not recommend this company to a friend

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    2 people found this helpful  

    Work at a Company with a Purpose

    Anonymous Employee (Current Employee) Atlanta, GA

    I have been working at Kool Smiles full-time for more than 5 years

    Pros: I've worked at various companies throughout the years, software, travel, training, technology, professional services, etc. Most of the time your company is in a… Cons: Working here is not like working in an "ordinary" dental clinic. It can be difficult at times but the good things in life don't… Advice to Senior Management: Keep improving and expand, expand, expand. Yes, I would recommend this company to a friend More

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities

     

    Great Place for Helping Your Community

    Community Relations Specialist (Current Employee) Lexington-Fayette, KY

    I have been working at Kool Smiles full-time for less than a year

    Pros: Great hours, good pay, fun work enviorment, nice fellow employees,… Cons: New company, constantly Chaninging. Sometimes you get use to a new way of doing something and all of the sudden… Yes, I would recommend this company to a friend More

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