There are newer employer reviews for Kroger
There are newer employer reviews for Kroger

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Helpful (1)

It was stressful.

  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Customer Service Clerk in South Bend, IN
Former Employee - Customer Service Clerk in South Bend, IN

I worked at Kroger part-time (More than 3 years)

Doesn't Recommend
Neutral Outlook
No opinion of CEO
Doesn't Recommend
Neutral Outlook
No opinion of CEO

Pros

Union, provide uniforms, provide training, somewhat flexible on scheduling. There were somewhat flexible with my school schedule but not very much.

Cons

Unrewarding, degrading, stressful, high turn over rate. I missed a lot of family events because of the job. The hours were very inconsistent and I had a hard time adjusting my sleep schedule because of it. They made me work 35 hours a week and close the store at age 18 all by myself. I felt really stressed to take over delegation of breaks and lunches and rarely had time to get my work done. I once had to operate the UScan from the customer service desk because the cashier quit on me as the store was closing for the night.

Advice to Management

It feels like all the people they hire for hourly positions are very uneducated and give the store a bad reputation. Especially with the high turn over rate, there never is really a friendly familiar face at the cash register.

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  1. Helpful (2)

    Very long and dissappointing

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Grocery Stocker in West Memphis, AR
    Current Employee - Grocery Stocker in West Memphis, AR

    I have been working at Kroger part-time (More than 5 years)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Guarenteed raises until you top out. Decent insurance benefits. Good job security.

    Cons

    Almost impossible to get full time. Inconvient hours during the week. Management cuts too many hours even though they always meet their budget. No help on the front end so usually everybody else in the store is responsible to make up for the slack and hardly any work gets done in the other departments, which seems counter productive. The union seems to be more of a con in this line of work when people who have more seniority do less work and still get the oppurtunities before someone else who is more hard working and better qualified.

    Advice to Management

    I know the customer is always first but at the store I work at in West Memphis the management does not care about their employees and hardly anyone is happy working their. The turnover rate is not very good and will probably eventually get worse to the point where it's basically like McDonalds and new people are hired every week. If the management makes their employees feel unimportant and doesn't allow them to move up in a well establised company like Kroger then Kroger can't continue to grow and make a better store/company. It is sometimes very dreadful to wake up in the morning and get ready to go to work at a place you have been with for 7 years and know it may be years, if even at all, before you get a better position. I don't want to be stock making 15,000 a year after investing this much of my life in a company. Nobody today can live a decent life off that income.


  2. Helpful (1)

    Great Company to work for

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - DSD Receiver/Retail Sales Associate in Chesterfield, MI
    Current Employee - DSD Receiver/Retail Sales Associate in Chesterfield, MI

    I have been working at Kroger part-time (More than 8 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    -Great benefits even for part time employees -Pay is fair -Employees are like family -Good programs like cultural council to keep employee moral up -Great opportunities to move up within the company

    Cons

    At the store level it can seem like their are too many cooks in the kitchen. With many supervisors, Co managers, and store managers; opinions and communication can ofter get construed.

    Advice to Management

    Keep up the good work and look further into the younger employees of the company cause they are the future. The more you invest in them to make there Kroger experience enjoyable, the more often you will find that you have great potential candidates for upper level management. Also, go back through Key Retailing or "Best Practices" and make sure all employees are informed and understand what it does to help our company grow and prosper, because as of now it is just a "Best Practice" that has been giving us "Good Performance" if everyone gets on board and we, as a team, can agree on what we should be doing we will be practicing for the "Best Performance" of our customer.


There are newer employer reviews for Kroger
There are newer employer reviews for Kroger

See Most Recent

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