1485 Employee Reviews (View Most Recent)

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Patient focused customer service

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Pharmacy Manager  in  Knoxville, TN
Former Employee - Pharmacy Manager in Knoxville, TN

I worked at Kroger full-time for more than 10 years

Pros

Allows pharmacists to make judgement calls to meet the needs of the patient.
Treats staff professionally
Great benefits
Is willing to listen to business suggestions

Cons

In low volume stores staffing tends to be a little light

Advice to ManagementAdvice

If customer service is to remain the companies focus, staffing levels need to be reviewed more often

Recommends
Positive Outlook
Approves of CEO

Other Reviews for Kroger

  1.  

    Friendly Company and nice people.

    Current Employee - Grocery Stocker  in  Roanoke, VA
    Current Employee - Grocery Stocker in Roanoke, VA

    I have been working at Kroger part-time for more than 3 years

    Pros

    Good company, co-worker are friendly and help each other.
    If customer looking for something the employee will lead you and show you.

    Cons

    salary low, if your English is no good or you are a quiet people, well then other employee would not talk to you too.

  2. 3 people found this helpful  

    No Longer a Career Job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Deli/Bakery Clerk  in  Cincinnati, OH
    Current Employee - Deli/Bakery Clerk in Cincinnati, OH

    I have been working at Kroger full-time for more than 8 years

    Pros

    co-workers are great
    some management understand and are knowledgeable but that number is low

    Cons

    cutting hours
    less people in bakery department and wanting more work performed
    management consistantly going against contract signed into with union
    HR dept is a joke when it comes to employees

    Advice to ManagementAdvice

    Listen to your employees and take a stand for them. Let upper management know that the ELMS system just isn't cutting it. It's hurting the company not helping it.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
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