L'Occitane

  www.loccitane.com
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132 Employee Reviews (View Most Recent)

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  • Work/Life Balance
  • Senior Management
  • Comp & Benefits
  • Career Opportunities
  • No Opinion of CEO

9 people found this helpful  

Dont.

Store Manager (Former Employee) New York, NY

ProsAmazing product
"Green" company
Organic
Relaxing environment
Loyal customer base
Strong Human Resourses department
Strong learning and development team
Large presence in the social media world

ConsYou have to wear ridiculous aprons that no one looks right in
They have a delusion of what "luxury" is
It feelsl impossible to meet their demands and standards
No incentives for the sales people other then a bonus that is impossible to reach
The gratis is one product every couple months that is chosen for you by marketing
They treat their customers like gold and their employees like coal

Advice to Senior ManagementStop comparing yourself to the luxury industry. Understand that L'Occitane is a revolving door of talented people that have reached their boiling point and the turnover is why the company will always be in a struggle. You expect too much from these associates and don't treat them with the expect they deserve. Stop being so generous to your customers with free gifts and give to the people selling the product. Most of them don't use it because the it's too expensive for them to try it. Open the gratis for them to pick what they want so they can become true ambassadors. And get rid of the aprons. They look like the help.

No, I would not recommend this company to a friend

    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

    1 person found this helpful  

    It was refreshing & fun place to work with great perks!

    Part Time Sales Associate (Former Employee) Walnut Creek, CA

    I worked at L'Occitane

    Pros: Sample all the products. Friendly people work there. They train you how to gift wrap during the seasonal times. They… Cons: I do not remember any downsides of working here. I applied here only as a seasonal employee so I could make some extra money for… Advice to Senior Management: If they have not done this already they should bring on some type of employee recognition or rewards program for the employees. A… Yes, I would recommend this company to a friend More

    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

    1 person found this helpful  

    Easy

    Part Time Sales Associate (Current Employee) Santa Barbara, CA

    I have been working at L'Occitane

    Pros: Products are amazing and easy to sell, great training, bonus.… Cons: Promotions are based upon friendship, and achievements are rarely or… Advice to Senior Management: Recognize your best workers with something more substantial than a… Yes, I would recommend this company to a friend More

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