L'Occitane

  www.loccitane.com
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134 Employee Reviews (View Most Recent)

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5 people found this helpful  

The work life balance is non existant, not enough employees.

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Career Opportunities
Current Employee - Anonymous Employee  in  Lyndhurst, NJ
Current Employee - Anonymous Employee in Lyndhurst, NJ

Pros

the people that work there

Cons

Not enough bodies to get the work done. Communication is non-existant.

Doesn't Recommend
No opinion of CEO

Other reviews for L'Occitane

  1. 9 people found this helpful  

    Dont.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Store Manager  in  New York, NY
    Former Employee - Store Manager in New York, NY

    Pros

    Amazing product
    "Green" company
    Organic
    Relaxing environment
    Loyal customer base
    Strong Human Resourses department
    Strong learning and development team
    Large presence in the social media world

    Cons

    You have to wear ridiculous aprons that no one looks right in
    They have a delusion of what "luxury" is
    It feelsl impossible to meet their demands and standards
    No incentives for the sales people other then a bonus that is impossible to reach
    The gratis is one product every couple months that is chosen for you by marketing
    They treat their customers like gold and their employees like coal

    Advice to ManagementAdvice

    Stop comparing yourself to the luxury industry. Understand that L'Occitane is a revolving door of talented people that have reached their boiling point and the turnover is why the company will always be in a struggle. You expect too much from these associates and don't treat them with the expect they deserve. Stop being so generous to your customers with free gifts and give to the people selling the product. Most of them don't use it because the it's too expensive for them to try it. Open the gratis for them to pick what they want so they can become true ambassadors. And get rid of the aprons. They look like the help.

    Doesn't Recommend
    No opinion of CEO
  2. 1 person found this helpful  

    It was refreshing & fun place to work with great perks!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Part Time Sales Associate  in  Walnut Creek, CA
    Former Employee - Part Time Sales Associate in Walnut Creek, CA

    Pros

    Sample all the products. Friendly people work there. They train you how to gift wrap during the seasonal times. They have pretty good hours and perks and usually the customers that come in are friendly to deal with as well.

    Cons

    I do not remember any downsides of working here. I applied here only as a seasonal employee so I could make some extra money for the kids at Christmas time. I applied there as a mother of two, working 2 other jobs and they were great to me. Maybe the pay could be more?

    Advice to ManagementAdvice

    If they have not done this already they should bring on some type of employee recognition or rewards program for the employees. A happy and motivated employee will do great things for the company and treat it like it's their own if they are being recognized.

    Recommends
    No opinion of CEO
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