There are newer employer reviews for L'Occitane
There are newer employer reviews for L'Occitane

See Most Recent

Beautiful Product, Mission

  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Store Manager in Beverly Hills, CA
Former Employee - Store Manager in Beverly Hills, CA

I worked at L'Occitane full-time (More than 3 years)

Recommends
Positive Outlook
Recommends
Positive Outlook

Pros

Incredible product, always changing, growing, great mission of company. Beautiful store and friendly managers that spend the extra time with you, room for growth. Always challenging, never boring. Gives you a skill set of having worked in a variety of places for many years. Enables you to build relationships with clients and co-workers that can last a lifetime.

Cons

unrealistic standards for excellence without the payroll to support it. Nepotism, double standards and not enough incentive to work as hard as we do.

Advice to Management

Keep the warmth, the rewards and product knowledge coming, be more wary about who you hire. Work at keeping employees rather than a high turnover. Pretty good job!

0 reviews filtered by
  • Any Location
  • Any Job Title
  • Any Status
  1. Helpful (5)

    The work life balance is non existant, not enough employees.

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Lyndhurst, NJ
    Current Employee - Anonymous Employee in Lyndhurst, NJ

    I have been working at L'Occitane

    Doesn't Recommend
    No opinion of CEO
    Doesn't Recommend
    No opinion of CEO

    Pros

    the people that work there

    Cons

    Not enough bodies to get the work done. Communication is non-existant.


  2. Helpful (10)

    Dont.

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Store Manager in New York, NY
    Former Employee - Store Manager in New York, NY

    I worked at L'Occitane

    Doesn't Recommend
    No opinion of CEO
    Doesn't Recommend
    No opinion of CEO

    Pros

    Amazing product "Green" company Organic Relaxing environment Loyal customer base Strong Human Resourses department Strong learning and development team Large presence in the social media world

    Cons

    You have to wear ridiculous aprons that no one looks right in They have a delusion of what "luxury" is It feelsl impossible to meet their demands and standards No incentives for the sales people other then a bonus that is impossible to reach The gratis is one product every couple months that is chosen for you by marketing They treat their customers like gold and their employees like coal

    Advice to Management

    Stop comparing yourself to the luxury industry. Understand that L'Occitane is a revolving door of talented people that have reached their boiling point and the turnover is why the company will always be in a struggle. You expect too much from these associates and don't treat them with the expect they deserve. Stop being so generous to your customers with free gifts and give to the people selling the product. Most of them don't use it because the it's too expensive for them to try it. Open the gratis for them to pick what they want so they can become true ambassadors. And get rid of the aprons. They look like the help.


There are newer employer reviews for L'Occitane
There are newer employer reviews for L'Occitane

See Most Recent

Work at L'Occitane? Share Your Experiences

L'Occitane

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.