L'Occitane

  www.loccitane.com
  www.loccitane.com
There are newer employer reviews for L'Occitane

11 people found this helpful  

The good, the bad, and the ugly

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Anonymous Employee
Former Employee - Anonymous Employee

I worked at L'Occitane

Pros

I have been given great opportunity and have been compensated decently for it. I work day to day with terrific people and have peers thought the company that I respect and value.

Cons

Everything that has been written is true to some extent.
Some stores are not equipped with bathrooms or running water
Outdoor locations are expected to have the door open.
Size of the store is inadequate in some locations.
The paperwork load at the store level is unconscionable.
Payroll hours are not adequate to ensure great customer service, safety for employees, and loss prevention.
Deadlines are often unrealistic.
Corporate expects ZERO errors to occur at the store level, however, errors and missed deadlines abound at the corporate level. Part time employees are expect to be as vested as store managers, which is unrealistic.
New hires are trained by other employees. Learning and Development does not exist as the rest of the cosmetic world has created.

As another person posted he/she has been promoted within 6 months...that is a dead giveaway to your identity...while many people are advanced and promoted, it is the hard work of the individual managers that drive those promotions. 6 months is HIGHLY unusual for promotion since the company standard is minimum one year in a position. I do not see hate in these reviews, I see frustration as many of these people have been with the company for several years and love L'Occitane as I do.

Advice to ManagementAdvice

Corporate realizes they have extremely talented people in the field. We need to streamline operations, choose a main focus ( skincare, fragrance, etc) and create an environment where every employee has a chance to make a career within our company.

Neutral Outlook
No opinion of CEO

155 Other Employee Reviews for L'Occitane (View Most Recent)

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  1. 2 people found this helpful  

    Ok job, no strategy, French management that do not understand USA market

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Product Manager in New York, NY
    Former Employee - Product Manager in New York, NY

    I worked at L'Occitane full-time (more than an year)

    Pros

    Free products and summer hours

    Cons

    French management do not understand American market. HR not really involved. There is no marketing strategy at all.

    Advice to ManagementAdvice

    Should hire american management that understand this market.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  2. 3 people found this helpful  

    Intern

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in New York, NY
    Former Employee - Anonymous Employee in New York, NY

    I worked at L'Occitane as an intern (more than an year)

    Pros

    The internship was at the NYC office - US Headquarters.
    Interns were really involved in all the projects the company was working on. I truly felt like an employee because of all the important responsibilities I had.
    Paid internship ($7.25/hour), which is rare in the NYC area.
    40% employee discount.

    Cons

    There was not a lot of room for advancement. HR kept saying how much they cared about the interns and employees but when you reached out regarding employment opportunities, you would never hear back.

    Advice to ManagementAdvice

    Follow-up with interns and full-time employees.

    Recommends
    Positive Outlook
    Approves of CEO
There are newer employer reviews for L'Occitane

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