There are newer employer reviews for Labatt Food Service

7 people found this helpful  

This place is more like a cult than a company

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Delivery Driver  in  Lubbock, TX
Current Employee - Delivery Driver in Lubbock, TX

I have been working at Labatt Food Service full-time for more than a year


-Fellow drivers are cool.
-Pay is ok but you work your life away for it


-No vacation first years
-13+ hours a day starting at two in the morning
-If your hired for a certain spot dont expect to move up, they promote outside the company
-management is hard to talk too they are all about themselves
- if you get hurt they will treat you like complete crap and try to screw you over

Advice to ManagementAdvice

Get over yourselves your not gods gift to the world.

Doesn't Recommend
Neutral Outlook

28 Other Employee Reviews for Labatt Food Service (View Most Recent)

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  1. 9 people found this helpful  

    Acceptable first job

    Former Employee - Business Analyst  in  San Antonio, TX
    Former Employee - Business Analyst in San Antonio, TX

    I worked at Labatt Food Service full-time


    1. Great coworkers. Labatt HR is very good at identifying high achievers and good people that you'll enjoy working with.
    2. Good pay. As a general rule, BAs at Labatt get above average for their major/college (most new hires are recent graduates), but less than other BAs with equivalent experience. On the whole, this is a win for the employee.
    3. Stability. As long as you don't rub the wrong person the wrong way, your job is very safe.
    4. Great experience. With just the slightest bit of effort, you'll get great experience and learn a lot of different skills. Labatt is a great resume builder due to the variety and complexity of the projects you'll be working on.


    The first three points are interrelated.
    1. The culture lacks perspective. Labatt is largely populated by people who have never worked anywhere else, and that includes most managers. While some innovative spirit has been retained, there is a lack of vision and awareness due to the narrow range of career experiences.
    2. Nepotism and politics. Having the correct last name or making the right friends are the primary determinants of career success. There is little recognition of merit, whether in the form of promotions, monetary incentives, or praise. Firing is based on some criterion other than a pattern of failing to perform in a satisfactory manner.
    3. Poor managers. Managers are at best detached and lacking in managerial skills. At worst, they browbeat employees in public without justification, hamper projects with their sporadic, distracting involvement, and fire people without cause.

    4. Lack of career advancement. While the IT department was once a place where you could expect advancement, that is no longer the case. There is a chronic paucity of project leadership because there is no effort to groom and promote people into leadership roles. This creates a vicious circle. People don't feel like they are going anywhere at Labatt so the ambitious ones tend to leave after 1-2 years, which means there aren't many people with more than 2 years of experience to promote.
    5. Employees feel lost due to the lack of interaction with managers. They know that no one will notice if they essentially stop doing anything, and it is very hard to stay focused in that environment.
    6. Benefits are substandard. This is particularly true in the IT department (where all the BAs and programmers are), because they are competing for talent against software companies rather than low-margin distributors.

    Advice to ManagementAdvice

    No one of the following points is enough, but all four together would be a great start toward an organization that more people will want to be part of for the long term.
    1. Supplement your staff with managers with strong experience at other companies. Learn from them how to interact with employees, promote a healthy culture, and develop a pipeline of future leaders.
    2. Institute a program to help employees identify and achieve career goals. Much of the turnover at Labatt is not due to pay and benefits, but the lack of career development.
    3. Greater managerial involvement. Instead of speaking to employees once a year, do it monthly or even weekly. If there isn't enough time to talk to employees once a month, then managers are being asked to do too much.
    4. Recognize merit. Standard raises, no bonuses, no recognition, and rewarding people for making friends rather than making money mean that there is little incentive to do more than the bare minimum. When someone shows initiative, help them succeed.

  2. 9 people found this helpful  

    Decent resume builder, but start planning your exit on day one.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Analyst  in  San Antonio, TX
    Former Employee - Analyst in San Antonio, TX

    I worked at Labatt Food Service full-time for more than 3 years


    - Pay is in line with the market.
    - Company will hire straight out of college, so it’s a good job to get some experience on the resume.
    - Pleasant co-workers.


    Most of these have already been covered, so I won’t rehash them here. The benefits are terrible, the culture is ridiculously outdated, and you will almost without question be managed by someone who was never, ever meant (or trained) to be a manager.

    Advancement is a very uncertain thing at Labatt. The most common method is to either a.) Be born with the correct last name, or b.) Unrelentingly suck up to someone who was. This speaks to the true core of the culture, the thing that Labatt values the most: blind, unquestioning loyalty. They will tell you what the preferred shirt color is (white). They will tell you if they think your hair is too long (it probably is). They will tell you who your friends should be. I recall sitting through a lengthy meeting in which a junior executive (a member of category A above) tried, in his halting, stuttering manner, to explain to our department that our relationships with our co-workers are shallow and meaningless, while our relationship to The Company is sustaining, deep, and meaningful.

    Because you see, Labatt isn’t just a regional food distributor to the true believers in the company. It’s a way of life. There’s a weird cult of personality built around the CEO and the GM, as if their “business acumen” is irreplaceable and unique. As far as the true believers are concerned, working for Warren Buffett would be a decided step down.

    That being said, I can’t feel too upset about my time at Labatt. I made some lasting friendships, learned some useful skills, and gained valuable experience. So if you’re right out of college and looking for a job with decent pay that will allow you do these things, by all means, go for it. Just keep your head down, don’t question the frequently irrational statements you will hear managers make, and keep your resume up to date at all times. Do not speak up about problems you have to ANYONE, ever. You don’t know who will go to a manager and try to prove their loyalty by turning you in. Sounds paranoid, right? Unfortunately, that is truly the lay of the land.

    As mentioned in the “Pros” section above, you will have some great co-workers. Unfortunately most of them will be long gone by the time you hit the 2 year mark, because at the end of the day, there are hundreds of better companies to work for, and Labatt does not care about retaining anyone. If you are the type of person who just wants a place to punch the clock, do the bare minimum, and collect your paycheck, then Labatt is a great place where you can stay under the radar for years. Other employees stay because this is the only corporate job they’ve ever had, and they don’t understand how much better they could have it elsewhere. Getting these naive college grads is a core part of Labatt’s recruiting strategy, as is firing anyone who begins to question the rapid turnover or poor decision-making.

    Advice to ManagementAdvice

    There is literally no point in putting anything here. One of the previous reviews on this site mentioned, in part, “Most managers would read these types of reviews and spend more time thinking who is writing them versus taking a step back and accepting the criticism”. Not long afterward, they did in fact fire an employee for writing the review. They got the wrong guy, of course, but I imagine it made them feel much better. I’ve heard ex-employees relate how they were told, after their exit interview, that they “weren’t mature enough to understand why they were leaving”. They may think they’re leaving for better benefits, pay, and work environment elsewhere, but Labatt knows better. It is, after all, the best company in the whole wide world. Isn’t it?

    Doesn't Recommend
    Negative Outlook
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