There are newer employer reviews for LanguageLine Solutions
There are newer employer reviews for LanguageLine Solutions

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Excellent to gain live overview knowledge of different industries across the US.

  • Work/Life Balance
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Spanish Interpreter in Davie, FL
Former Employee - Spanish Interpreter in Davie, FL

I worked at LanguageLine Solutions

Doesn't Recommend
Approves of CEO
Doesn't Recommend
Approves of CEO

Pros

Work at home schedule is good, Very professional environment and so much satisfaction as one helps the client to convey ideas with the customers. Phone training, once per month.

Cons

Very sedentary, your office becomes home! Lack of exercise as you stay home to many hours. No 401 K, good health insurance, low salary. Lack of interaction with colleagues and management to learn how to improve work as one is doing the work. Lack from the company to train for certification in the Medical or Legal interpreter; at Language Line University or other Nation wide Universities.

Advice to Management

Please check employees abilities to perform other positions within the company or let them know of new openings. Stop the dual company strategy and implement management sense over interpreters that pretend to be business administrator's. Administrators lead and interpreters audit quality.

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  1. Helpful (3)

    Call after call, after call, after call.

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative Spanish Interperter in Yonkers, NY
    Current Employee - Customer Service Representative Spanish Interperter in Yonkers, NY

    I have been working at LanguageLine Solutions

    Disapproves of CEO
    Disapproves of CEO

    Pros

    Work at Home, Set your own schedule for at least 3 months at a time, after which you are able to change, and will be aproved change depending on business needs.

    Cons

    Pay, nonstop calls coming through, benefits, no paid time off, no paid sick days. Basicaly if your not logged in your not getting paid, regarless of the reason. Accrue 6 or more infractions and get written up, after 2 write ups dismissal, infractions include being late or having a legit illness.

    Advice to Management

    Improve everything that's in the Cons Section above.


  2. Helpful (1)

    Convenient, work from home job opportunity; low salary and few fringe benefits.

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Interpreter in San Juan, PR
    Current Employee - Customer Service Interpreter in San Juan, PR

    I have been working at LanguageLine Solutions

    No opinion of CEO
    No opinion of CEO

    Pros

    Work from home is a big plus. The pay in Puerto Rico maxes out at 8.50 hour with 2/3d health plan covered and other benefits as required by law (paid vacation and paid sick time). Excellent opportunity to gain customer service skills.

    Cons

    After first promotion its very difficult to gain any other advancement or salary increase. Scheduling of work shift can and will change dramatically within a 12-hour window selected by employee.

    Advice to Management

    Extend more benefits to employees, offer larger performance rewards based on evaluation results.


There are newer employer reviews for LanguageLine Solutions
There are newer employer reviews for LanguageLine Solutions

See Most Recent

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