There are newer employer reviews for LanguageLine Solutions
There are newer employer reviews for LanguageLine Solutions

See Most Recent

Great for experience and knowledge about the language world

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Anonymous Employee
Current Employee - Anonymous Employee

I have been working at LanguageLine Solutions part-time (Less than a year)

Recommends
Positive Outlook
Approves of CEO
Recommends
Positive Outlook
Approves of CEO

Pros

Language Line Services is an excellent company that really cares for their employees. They are attentive to their employees' needs and genuinely want to keep everyone happy. Language Line Services has helped guide me through the world of Language Interpreting Services. Language Line Services is continually teaching me how to succeed in a competitive industry like this one.

Language Line Services is very flexible and understands that employees have lives outside of work. Taking time off is fairly simple as long as you let your superiors know in advance. Language Line Services allows one to be creative and innovative, as long as the main goal is still in sight.

The people working at Language Line Services are very helpful and willing to always help if you have any questions.

Cons

Language Line Services is fast paced and you have to learn some of the ins and outs on your own. This isn't completely a bad thing because it enables one to become more independent and further their own knowledge and skills.

Advice to Management

Clearer delegation of projects/tasks and realistic time frames

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  1. Good Experience to Start But No Place To Stay

    • Comp & Benefits
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - WAH Interpreter
    Current Employee - WAH Interpreter

    I have been working at LanguageLine Solutions

    Doesn't Recommend
    Disapproves of CEO
    Doesn't Recommend
    Disapproves of CEO

    Pros

    Work from Home opportunity
    Ability to Set Schedule (only at the begining)
    Payment for hours work like clockwork

    Cons

    Low Pay
    No Benefits
    Unpredictible Schedule
    Non Responsive Management/Supervisors

    Advice to Management

    This is a good opportunity for someone that wants to start in the Interpreter Industry but that is it. The expectations of management for employment performace is in no way reflective of the pay given to employees. The feedback provided by supervisors is ambigous sometimes. You have a Manager that rarelly will interact with you since they have layers of other Senior Reps that should be able to answer you questions. Whenever you take time off, even previously approved, it shows up as being absent. I have not been able to get an answer if that would eventually impact the performace of an employee. Most of the time you will not know what your schedule for the next 2 weeks would be until the week before. So planning for future events becomes a hazardous process. You are exposed to a variety of situations that will allow you to expand your knowledge. But on the other hand, the company expects employees to have high stardards and dedicate time on their own to improve their skills without getting the compensation that high quality work deserves. Work for LLS at your own risk. Also make sure that if you accept an offer that you give them whatever days you would like off for the next year to ensure that you do get them off. Also you must keep track of the training time to ensure that you are paid for the time spent.

  2. Helpful (2)

    Excellent company until they asked me to move to PANAMA!

    • Comp & Benefits
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Director of Account MIDWEST
    Former Employee - Director of Account MIDWEST

    I worked at LanguageLine Solutions

    Doesn't Recommend
    Approves of CEO
    Doesn't Recommend
    Approves of CEO

    Pros

    Excellent service industry to work in. Very self gratifying.

    Cons

    Moving key operations offshore and requesting persons in the USA to do so as well.

There are newer employer reviews for LanguageLine Solutions
There are newer employer reviews for LanguageLine Solutions

See Most Recent

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