There are newer employer reviews for LanguageLine Solutions

Helpful (2)

WAH customer Service for 16 yrs

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Work At Home Spanishh Interprelor in Houston, TX
Current Employee - Work At Home Spanishh Interprelor in Houston, TX

I have been working at LanguageLine Solutions full-time (more than 5 years)

Doesn't Recommend
Negative Outlook
Disapproves of CEO
Doesn't Recommend
Negative Outlook
Disapproves of CEO

Pros

Good step ladder in the industry

Cons

Pay, time off, no sick time off, slavers, no communication among supervisors,team leaders. You ask for the day or hours off and allways a NO.

Advice to Management

Fired and rehired a new administration that know what are they doing...you have a lot of sargents

reviews filtered by
  • Any Location
  • Any Job Title
  1. Helpful (1)

    good and bad

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Interpreter and Senion Lang Specialist
    Current Employee - Interpreter and Senion Lang Specialist

    I have been working at LanguageLine Solutions full-time (more than 8 years)

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    It was nice to have "a job" or be amployed while having babies

    Cons

    Low pay, no opportunity to advance, no interaction , when the company changed CEO years ago the company lost its culture. Back when Chris Ensign was CEO, you felt PRIDE working for these guys. After that, humm. Like they wanted you to became a number. No thanks. Ah! And the pay ....was low, frozen....Better to contract, and they only do that if they have a growth spurt.No culture.

    Advice to Management

    Get new management that CARES

  2. Helpful (2)

    Great job, lame benefits

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Contractor - Customer Service Interpreter in Abilene, TX
    Former Contractor - Customer Service Interpreter in Abilene, TX

    I worked at LanguageLine Solutions as a contractor (more than a year)

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Allows to work from home, flexible hours, available training and resources, opportunity to participate in job-related discussions, publications. You get paid minimum wage regardless of whether you receive the calls to interpret or not, and if you do, you get paid by the minute. Basically, you get paid very well, in the busy hours, and in the slow hours you still get paid even if you're watching a movie at home.

    Cons

    Medical benefits are not reasonable, hardly cover anything, unpaid vacation, sick or maternity leave, it's not always possible to request vacation in one block, it's based on availability. If you call in sick, it goes against your attendance record and if you have more than 6 occurances per year, you get in trouble.
    It's very hard to get in touch with a manager, sometimes they don't get back to you at all.

    Advice to Management

    Improve response time for managers.

There are newer employer reviews for LanguageLine Solutions

Work at LanguageLine Solutions? Share Your Experiences

LanguageLine Solutions

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.