LanguageLine Solutions

  www.languageline.com
  www.languageline.com
There are newer employer reviews for LanguageLine Solutions

1 person found this helpful  

WAH customer Service for 16 yrs

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Work At Home Spanishh Interprelor in Houston, TX
Current Employee - Work At Home Spanishh Interprelor in Houston, TX

I have been working at LanguageLine Solutions full-time (more than 5 years)

Pros

Good step ladder in the industry

Cons

Pay, time off, no sick time off, slavers, no communication among supervisors,team leaders. You ask for the day or hours off and allways a NO.

Advice to ManagementAdvice

Fired and rehired a new administration that know what are they doing...you have a lot of sargents

Doesn't Recommend
Negative Outlook
Disapproves of CEO

128 Other Employee Reviews for LanguageLine Solutions (View Most Recent)

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  1. 1 person found this helpful  

    good and bad

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Interpreter and Senion Lang Specialist
    Current Employee - Interpreter and Senion Lang Specialist

    I have been working at LanguageLine Solutions full-time (more than 8 years)

    Pros

    It was nice to have "a job" or be amployed while having babies

    Cons

    Low pay, no opportunity to advance, no interaction , when the company changed CEO years ago the company lost its culture. Back when Chris Ensign was CEO, you felt PRIDE working for these guys. After that, humm. Like they wanted you to became a number. No thanks. Ah! And the pay ....was low, frozen....Better to contract, and they only do that if they have a growth spurt.No culture.

    Advice to ManagementAdvice

    Get new management that CARES

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  2. 2 people found this helpful  

    Great job, lame benefits

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Interpreter in Abilene, TX
    Former Employee - Customer Service Interpreter in Abilene, TX

    I worked at LanguageLine Solutions as a contractor (more than an year)

    Pros

    Allows to work from home, flexible hours, available training and resources, opportunity to participate in job-related discussions, publications. You get paid minimum wage regardless of whether you receive the calls to interpret or not, and if you do, you get paid by the minute. Basically, you get paid very well, in the busy hours, and in the slow hours you still get paid even if you're watching a movie at home.

    Cons

    Medical benefits are not reasonable, hardly cover anything, unpaid vacation, sick or maternity leave, it's not always possible to request vacation in one block, it's based on availability. If you call in sick, it goes against your attendance record and if you have more than 6 occurances per year, you get in trouble.
    It's very hard to get in touch with a manager, sometimes they don't get back to you at all.

    Advice to ManagementAdvice

    Improve response time for managers.

    Recommends
    Positive Outlook
    No opinion of CEO
There are newer employer reviews for LanguageLine Solutions

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