There are newer employer reviews for LanguageLine Solutions
There are newer employer reviews for LanguageLine Solutions

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Helpful (1)

corporate use of language line services

Former Employee - Anonymous Employee
Former Employee - Anonymous Employee

I worked at LanguageLine Solutions

Pros

Once an account is opened, it's very easy to access services by phone from wherever you are and to whomever you are trying to reach. Services are generally accurate and professional. Never had a problem with the interpreter on the other line.

Cons

You don't really know the expertise level of the interpreter until you start the conversation. There is no way to know if all the fine points of the conversation including the person's attitude has been accurately conveyed. Always left with a feeling that maybe something was missed. But better than nothing. As an interpreter myself, I have heard some things that were missed.

Advice to Management

Develop a rating system and a database of expertise types such a medical, legal, technical, scientific, mechanical, etc.. Also provide help with trauma issues since the interpreter has to hear some awful things that keep one awake nights.

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  1. Helpful (4)

    I receive an job offer but I did not take it!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Telephone Interpreter in Los Angeles, CA
    Former Employee - Telephone Interpreter in Los Angeles, CA

    I worked at LanguageLine Solutions part-time (Less than a year)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    They have a good trainning program for interpreters!

    Cons

    I would not reccomend a experience interpreter to work for this company, the salary is very low! It is a shame!

    Advice to Management

    More respect for interpreters!

  2. Helpful (5)

    Languageline Solutions Different name same old same

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Interpreter
    Current Employee - Interpreter

    I have been working at LanguageLine Solutions

    Doesn't Recommend
    Neutral Outlook
    Doesn't Recommend
    Neutral Outlook

    Pros

    You work at home.
    If you are a good interpreter they leave you alone.

    Cons

    Embarrassing low pay for an interpreter. This is major corporation that saves major bucks because workers use their own computers, etc. They do not even pay for vacation time. Insurance is a joke.

    Advice to Management

    Your employees are your greatest asset. Do your clients a favor and invest in professional interpreters.

There are newer employer reviews for LanguageLine Solutions
There are newer employer reviews for LanguageLine Solutions

See Most Recent

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