There are newer employer reviews for LanguageLine Solutions
There are newer employer reviews for LanguageLine Solutions

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Helpful (4)

Horrible company!

  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Interpreter in Chicago, IL
Current Employee - Interpreter in Chicago, IL
Doesn't Recommend
Negative Outlook
Disapproves of CEO

I have been working at LanguageLine Solutions full-time (More than 3 years)

Pros

Work from home, that's it!

Cons

Where to start.... No benefits, no paid vacations, no sick days , no reimbursement exempt $23 for the home phone and $120 for phone equipment every 2 years

Advice to Management

Your employees deserve at least health benefits and sick days. Also make sure the interpreter is not overwhelmed by back to back calls, otherwise,they will lose ficus and start stressing out

Other Employee Reviews for LanguageLine Solutions

  1. Helpful (1)

    NOt bad

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Interpreter
    Current Employee - Interpreter
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I have been working at LanguageLine Solutions part-time (More than 3 years)

    Pros

    NO commute as a work at home interpreter.

    Cons

    Salary is low and no career.


  2. Helpful (1)

    corporate use of language line services

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Once an account is opened, it's very easy to access services by phone from wherever you are and to whomever you are trying to reach. Services are generally accurate and professional. Never had a problem with the interpreter on the other line.

    Cons

    You don't really know the expertise level of the interpreter until you start the conversation. There is no way to know if all the fine points of the conversation including the person's attitude has been accurately conveyed. Always left with a feeling that maybe something was missed. But better than nothing. As an interpreter myself, I have heard some things that were missed.

    Advice to Management

    Develop a rating system and a database of expertise types such a medical, legal, technical, scientific, mechanical, etc.. Also provide help with trauma issues since the interpreter has to hear some awful things that keep one awake nights.


There are newer employer reviews for LanguageLine Solutions
There are newer employer reviews for LanguageLine Solutions

See Most Recent

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