LanguageLine Solutions

www.languageline.com
There are newer employer reviews for LanguageLine Solutions

4 people found this helpful  

Greedy company that pays interpreters very low

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Interpreter
Former Employee - Interpreter

I worked at LanguageLine Solutions part-time

Pros

Works from the comfort of home.

Cons

They charge 2.5-3.9 USD per minute but only pay interpreters less than a quarter per minute. They're buying out smaller companies like Pacific Interpreters and changing their interpreters to "employees" status, meaning being forced to work fixed hours, no paid vacation, no sick days, $12-14/hour, and crappy useless health insurance. It's better to wait table than working for them. Many highly qualified interpreters are leaving due to LLS's abuse and greediness. Please don't use LLS for your language needs, people who have no choice would stay and they're not happy. Don't expect good quality of customer service/ interpretation from unhappy interpreters.

Advice to ManagementAdvice

Stop your greediness, don't use interpreters like a factory worker. Unhappy employees mean poor service.

Doesn't Recommend
Negative Outlook
Disapproves of CEO

138 Other Employee Reviews for LanguageLine Solutions (View Most Recent)

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  1. 4 people found this helpful  

    intigration is not going well

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Account Manager
    Current Employee - Account Manager

    I have been working at LanguageLine Solutions full-time

    Pros

    We provide great services that are needed and important to the communities we serve

    Cons

    Language Line has been acquiring companies and not integrating them well, so the right hand doesn't know what the left is doing.
    Employees are not valued or treated well. Great people are getting fired or just leaving.

    Advice to ManagementAdvice

    Listen and find out what is going on, determine best practices, and then move forward.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  2.  

    Wonderful experience in general

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Mandarin Customer Service Interpreter in Dallas, TX
    Former Employee - Mandarin Customer Service Interpreter in Dallas, TX

    I worked at LanguageLine Solutions part-time (more than a year)

    Pros

    Knowledge gained through working with different fields, good pay, flexible hours

    Cons

    Complicated management system, not ideal for career growth

    Recommends
    Positive Outlook
    Approves of CEO
There are newer employer reviews for LanguageLine Solutions

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