LanguageLine Solutions

  www.languageline.com
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110 Employee Reviews (View Most Recent)

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  • Culture & Values
  • Work/Life Balance
  • Senior Management
  • Comp & Benefits
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  • Disapproves of CEO

3 people found this helpful  

Greedy company that pays interpreters very low

Interpreter (Former Employee)

ProsWorks from the comfort of home.

ConsThey charge 2.5-3.9 USD per minute but only pay interpreters less than a quarter per minute. They're buying out smaller companies like Pacific Interpreters and changing their interpreters to "employees" status, meaning being forced to work fixed hours, no paid vacation, no sick days, $12-14/hour, and crappy useless health insurance. It's better to wait table than working for them. Many highly qualified interpreters are leaving due to LLS's abuse and greediness. Please don't use LLS for your language needs, people who have no choice would stay and they're not happy. Don't expect good quality of customer service/ interpretation from unhappy interpreters.

Advice to Senior ManagementStop your greediness, don't use interpreters like a factory worker. Unhappy employees mean poor service.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

    3 people found this helpful  

    intigration is not going well

    Account Manager (Current Employee)

    I have been working at LanguageLine Solutions full-time

    Pros: We provide great services that are needed and important to… Cons: Language Line has been acquiring companies and not integrating them well, so the right hand doesn't know what the… Advice to Senior Management: Listen and find out what is going on, determine best… No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company… More

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

     

    Wonderful experience in general

    Mandarin Customer Service Interpreter (Former Employee) Dallas, TX

    I worked at LanguageLine Solutions part-time for more than a year

    Pros: Knowledge gained through working with different fields, good pay, flexible… Cons: Complicated management system, not ideal for career growth Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company… More

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