There are newer employer reviews for LanguageLine Solutions
There are newer employer reviews for LanguageLine Solutions

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Helpful (4)

Don't go unless it's your only chance

  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Anonymous Employee
Former Employee - Anonymous Employee
Doesn't Recommend
Negative Outlook
Disapproves of CEO

Pros

Working from home No rush hour traffic

Cons

Just cutting down on benefits year after year Call volume is unbelievable

Advice to Management

You are there because of your Interpreters Stop increasing your benefits and cutting down on theirs

Other Employee Reviews for LanguageLine Solutions

  1. Helpful (4)

    Avoid it if you can!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Over the Phone Interpreter in Monterey, CA
    Current Employee - Over the Phone Interpreter in Monterey, CA
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at LanguageLine Solutions full-time (More than 3 years)

    Pros

    You get to work from home, which means no extra spending on gas or work appropriate clothing, and the schedules are flexible.

    Cons

    There are no sick days, no paid vacation time, and no holidays either (so be prepared to work on Christmas and New Year's Day, which are the two busiest days of the year). You only get around $22 per month for phone service, so if it costs you more than that, you will have to pay the difference out of pocket. You also pay for your electricity usage and are required to have a computer (which you also have to pay for on your own). If you need to replace your headset and/or phone, you have to pay out of pocket first and then get reimbursed. You can only do that every two years, though, so if you have to replace anything before then, you are on your own. And you get all this for $8 an hour!

    Advice to Management

    If you are not willing to extend the same benefits that office workers have to those of us who do most of the work and earn you the money (aka: the interpreters), you should at least be nice and pleasant. Everyone I've dealt with (except for those people at IRC) is extremely rude and uneducated.


  2. Reviewers are too critical and unreasonable

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    As my subject title indicates. But training pre-hiring is good.

    Cons

    Reviewers are way too difficult. It seems like they had to pick on something or else they are not doing their job.


There are newer employer reviews for LanguageLine Solutions
There are newer employer reviews for LanguageLine Solutions

See Most Recent

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