LanguageLine Solutions

  www.languageline.com
  www.languageline.com
There are newer employer reviews for LanguageLine Solutions

 

Don't go unless it's your only chance

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Anonymous Employee
Former Employee - Anonymous Employee

I worked at LanguageLine Solutions

Pros

Working from home
No rush hour traffic

Cons

Just cutting down on benefits year after year
Call volume is unbelievable

Advice to ManagementAdvice

You are there because of your Interpreters
Stop increasing your benefits and cutting down on theirs

Doesn't Recommend
Negative Outlook
Disapproves of CEO

130 Other Employee Reviews for LanguageLine Solutions (View Most Recent)

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  1.  

    Avoid it if you can!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Over the Phone Interpreter in Monterey, CA
    Current Employee - Over the Phone Interpreter in Monterey, CA

    I have been working at LanguageLine Solutions full-time (more than 3 years)

    Pros

    You get to work from home, which means no extra spending on gas or work appropriate clothing, and the schedules are flexible.

    Cons

    There are no sick days, no paid vacation time, and no holidays either (so be prepared to work on Christmas and New Year's Day, which are the two busiest days of the year). You only get around $22 per month for phone service, so if it costs you more than that, you will have to pay the difference out of pocket. You also pay for your electricity usage and are required to have a computer (which you also have to pay for on your own). If you need to replace your headset and/or phone, you have to pay out of pocket first and then get reimbursed. You can only do that every two years, though, so if you have to replace anything before then, you are on your own. And you get all this for $8 an hour!

    Advice to ManagementAdvice

    If you are not willing to extend the same benefits that office workers have to those of us who do most of the work and earn you the money (aka: the interpreters), you should at least be nice and pleasant. Everyone I've dealt with (except for those people at IRC) is extremely rude and uneducated.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  2.  

    My experience was good; though, the HR department was unorganized.

    Former Employee - Human Resources Coordinator in Monterey, CA
    Former Employee - Human Resources Coordinator in Monterey, CA

    I worked at LanguageLine Solutions full-time (less than an year)

    Pros

    Very team-oriented environment. Everyone was nice, for the most part. Extremely lax work environment.

    Cons

    Computer applications were old. Rely to heavily on contract workers. Salaries low.

    Advice to ManagementAdvice

    Improve HR department.

There are newer employer reviews for LanguageLine Solutions

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