LanguageLine Solutions

  www.languageline.com
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141 Employee Reviews (View Most Recent)

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Stressful to work here

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Spanish Interpreter  in  San Juan, PR
Current Employee - Spanish Interpreter in San Juan, PR

Pros

Good training. Work from home. That's the only pro for me. I really can't think of any other good thing about this company.

Cons

It is customary for the telephonic interpreters to be paid by the minute. This company pays by the hour and swamps you with more calls than you can handle without straining. If you compare the hourly pay of this company with what the others in the industry pay, they are 50% under.

Doesn't Recommend
Neutral Outlook
No opinion of CEO

Other reviews for LanguageLine Solutions

  1.  

    Avoid it if you can!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Over the Phone Interpreter  in  Monterey, CA
    Current Employee - Over the Phone Interpreter in Monterey, CA

    Pros

    You get to work from home, which means no extra spending on gas or work appropriate clothing, and the schedules are flexible.

    Cons

    There are no sick days, no paid vacation time, and no holidays either (so be prepared to work on Christmas and New Year's Day, which are the two busiest days of the year). You only get around $22 per month for phone service, so if it costs you more than that, you will have to pay the difference out of pocket. You also pay for your electricity usage and are required to have a computer (which you also have to pay for on your own). If you need to replace your headset and/or phone, you have to pay out of pocket first and then get reimbursed. You can only do that every two years, though, so if you have to replace anything before then, you are on your own. And you get all this for $8 an hour!

    Advice to ManagementAdvice

    If you are not willing to extend the same benefits that office workers have to those of us who do most of the work and earn you the money (aka: the interpreters), you should at least be nice and pleasant. Everyone I've dealt with (except for those people at IRC) is extremely rude and uneducated.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  2.  

    Don't go unless it's your only chance

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Working from home
    No rush hour traffic

    Cons

    Just cutting down on benefits year after year
    Call volume is unbelievable

    Advice to ManagementAdvice

    You are there because of your Interpreters
    Stop increasing your benefits and cutting down on theirs

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
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