There are newer employer reviews for LanguageLine Solutions
There are newer employer reviews for LanguageLine Solutions

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Helpful (2)

Very unfair company to work for.

  • Comp & Benefits
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Interpreter
Current Employee - Interpreter

I have been working at LanguageLine Solutions

Doesn't Recommend
Doesn't Recommend

Pros

You work at home and don't have to drive or dress up.

Cons

There is no flexibity n their schedule. No benefits (sick day, insurance, 401k, ect.)

Advice to Management

More flexibility, and pay enough for the position.

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  1. Helpful (2)

    Low pay for demanding work.

    • Comp & Benefits
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Interpreter
    Current Employee - Interpreter

    I have been working at LanguageLine Solutions

    Pros

    Better than not having a job. Work from home.

    Cons

    Low pay. No benefits. Won't change your schedule once your in.

    Advice to Management

    Better pay. Offer health insurance and paid vacation. Flexible schedules.

  2. Helpful (2)

    Good amount of work but too demanding for the poor compensation

    • Comp & Benefits
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Phone Interpreter
    Current Employee - Phone Interpreter

    I have been working at LanguageLine Solutions

    Doesn't Recommend
    Doesn't Recommend

    Pros

    Calls for some languages can be continuous.
    Agents supporting interpreters at lower level and recruiting staff are courteous and professional, and a pleasure to work with.

    Cons

    No flexibility at all; when interpreter is classified as "employee" it means having employee obligations but no real employee benefits.
    Pay is much lower than comparable work in the field.
    Top managers do not listen to interpreter problems or needs when addressed, but rather act as robots following some guidelines and appear as they're not yet suited to occupy the position.

    Advice to Management

    Show recognition to employees that are good in their interpretation by working with a professional attitude to accommodate real needs, instead of having a large interpreter turnover, which causes the Co. to train even graduates just out of HS when clients expect more experienced interpreters.
    Concentrate training on improving interpreters' techniques instead of mostly on administrative requirements.
    When hiring phone interpreters, realize whoever works from home expects a certain negotiable degree of flexibility in scheduling. When interpreters are told they can change schedules, etc. six months from hire date, be open to reasonable requests.

There are newer employer reviews for LanguageLine Solutions
There are newer employer reviews for LanguageLine Solutions

See Most Recent

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