There are newer employer reviews for LanguageLine Solutions

Good job, bad health benefits

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Career Opportunities
Current Employee - Anonymous Employee
Current Employee - Anonymous Employee

I have been working at LanguageLine Solutions

Pros

Stable job, no checks bounced, a lot of work

Cons

bad health benefits, schedule changes hard to get

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  1. 3 people found this helpful

    Increasingly unhappy

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at LanguageLine Solutions

    Pros

    - a work at home job that is not in sales
    - be able to help people to bridge language barrier
    - you can pick your own hours

    Cons

    -once you have your hours set, it is very difficult to change
    - no sick leave at all. I am reprimanded for my attendance because I took too many absences due to sickness (from kids). Never mind you lost your voice and can't talk or your child is seriously ill in hospital, it counts as absences and goes on your record.
    - no communications/recognitions from management for job well done
    -low pay but expecting high quality work

    I've been working for LLS for several years. I quit when I had my baby because they are very unlikely to keep me when I take my leave to care for my baby. I came back several months later due to necessity. I have gone through some trainings twice. The training second time through is so watered down that they might just tell us to read the materials ourselves. There is no additional training to boost our skills besides the initial one. The longer I work here, the more dissatisfied I am. We are just an ID number to them.

    Advice to ManagementAdvice

    Recognize interpreters are not robots. Emergencies do come up and be flexible when situations arise. Providing sick days will be a start. Since this is a 24/7/365 job, giving each of us a floating holiday each year to be used whenever we want will be nice too.

  2. 1 person found this helpful

    They squeeze everything good out of you and throw you on the streets

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Sales
    Former Employee - Sales

    I worked at LanguageLine Solutions

    Pros

    Flexible hours
    The company's business is helping people and connecting the world

    Cons

    Upper Managerment do not understand what's going on on the streets level.
    They don't treat interpreters well.
    Greedy

    Advice to ManagementAdvice

    Grow and heart

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