There are newer employer reviews for Lash Group
There are newer employer reviews for Lash Group

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Helpful (3)

Great company, immature IT department

  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Business Analyst
Former Employee - Business Analyst

I worked at Lash Group full-time (More than 5 years)

Doesn't Recommend
Neutral Outlook
Disapproves of CEO
Doesn't Recommend
Neutral Outlook
Disapproves of CEO

Pros

Operations teams have skilled and experienced personnel and management. Benefits are good. Opportunities for growth for most employees. Nice bonus structure.

Cons

IT Department operates in silos. Some teams do not have sufficient management and support structures in place, leaving individual team members to "fend for themselves". Insufficient level of standard processes. Aquisitions and mergers have been managed poorly, resulting in lack of teamwork across groups. Integration of different groups has been managed poorly, or not at all. Increasing mentality of an "it's not my job" attitude. No leadership in IT Department. An increasing "us" versus "them" within the company.

Advice to Management

Pay attention to employee surveys and feedback. Put some experienced, effective, proven senior leadership in place in the IT department.

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  1. Helpful (2)

    Great Employer if you are self motivated

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Reimbursement Consultant in Charlotte, NC
    Current Employee - Reimbursement Consultant in Charlotte, NC

    I have been working at Lash Group full-time (More than 10 years)

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Once established you can work remote. Pay is good. Most managers worked their way to the top and this is a female dominated highly diverse community. If you have ambition this is a great employer. If you are not self motivated you will not last in this job as you must be able to do the work without having a negative attitude.

    Cons

    If you want to come back from remote its difficult. Remote associates are limited on advancement as higher levels require associates to be in the office. The offices are under high security and sometimes it feels like your checking in at the airport. Pay could be better as you advance and have longevity the rate of compensation does not improve. Raises are from 1.5% up to 2.5% barely keeping up with inflation.


  2. Helpful (4)

    Lash Group does not invest in retaining its employees or making employees feel valued.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Team Coordinator in Charlotte, NC
    Current Employee - Team Coordinator in Charlotte, NC

    I have been working at Lash Group full-time (More than 5 years)

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    Pros

    Culture is very tight knit, has a small company feel. It is not uncommon to see a Senior Level VP re-stocking the breakroom. Company has strong senior leadership who bring progressive ideas to the business. Lash is committed to being competitive in the marketplace. Good benefits.

    Cons

    To get your foot in the door, you must be willing to accept much lower than average pay, and an entry level customer service job. Turnover is a larger problem than management will admit. Using contract employees is an economical solution, but the downside is that there is a severe drop-off in the overall quality of your staff when 30-40% of the employees are contract. Lash Group is very "clickish" and office politics play a huge role in determining your success. Relative to other organizations, who you know will be a greater factor in determining how fast you advance your career.

    Advice to Management

    Invest more in employee training, development and retention. Identify top talent and ensure that they are compensated accordingly. Find a way to make employees feel valued. Address the turnover problem.


There are newer employer reviews for Lash Group
There are newer employer reviews for Lash Group

See Most Recent

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