There are newer employer reviews for Le Gourmet Chef

 

Good store management, silly corporate management

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Sales Associate in Allen, TX
Former Employee - Sales Associate in Allen, TX

I worked at Le Gourmet Chef part-time (more than 3 years)

Pros

Good starting wage for basic retail
Flexible scheduling - able to trade shifts with other employees as needed
Managers don't tolerate BS from customers

Cons

Corporate management required changing storefront layout nearly every week. This is a store with many heavy kitchen items stacked on front tables and displays - re-arraging these so often was a very bothersome task.

Recommends

7 Other Employee Reviews for Le Gourmet Chef (View Most Recent)

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  1.  

    Fun but management didn't care about the store

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate
    Current Employee - Sales Associate

    I have been working at Le Gourmet Chef part-time (more than an year)

    Pros

    easy, fun, learn a lot about the kitchen

    Cons

    management doesn't seem to care about stores appearance, no pay raises.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  2.  

    Great core group of workers, Management and home office don't know what they are doing.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate
    Former Employee - Sales Associate

    I worked at Le Gourmet Chef part-time (more than 5 years)

    Pros

    We had a great group of 4 core workers. Very dependable, knowledgeable, great with the customers,etc. At one time Le Gourmet Chef sold quality items.

    Cons

    Seasonal part timers were not dependable and brought too much drama to the store. Work, do your job and then go home. Pay is low, raises are nothing to brag about no matter how well your review went. Due to the limited staffing ordered by the home office, working every weekend was a must. Once the manager made the schedule it was not changed. If you wanted a day off you had to find someone to work for you. They did away with the receiver position store/company wide so the employees have to unload and check in the delivery truck. Home office was sending stores things that would not sell. This despite being told by the stores that they don't sell please send things that do sell. It took weeks or longer to stock shelves with the items that did do well. A few years ago home office started sending poor quality merchandise and carrying poor quality brands( Hamilton Beach) and brands from china we had never heard of before. All resulting in the customer returning items that didn't work properly or just plain broke shortly after use. Store level would complain to home office but it went on deft ears. They just didn't care. Help desk was a joke. When we would notify them of an incorrect price ringing up on the registrar, if it got changed withing a week that was a rarity. It took weeks to change the price if they did anything at all. Now I hear they are closing the Le Gourmet Chef Stores. Well the management and the people at the Home Office have to bear the brunt of why LGC isn't doing well.

    Advice to ManagementAdvice

    You needed to listen to the employees on the front lines more. They are the ones the public has interaction with every single day. They are the ones that know what sells and what doesn't what is quality and what isn't. You didn't and now LGC will be no more. There is toooo much paperwork to do. And Home Office doesn't do anything with it. It all ends up in boxes stashed away. Reduce the work load of store employees. There is not enough staffing to do everything you mandate and then expect perfect customer service too.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
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