Leapforce

  www.leapforceathome.com
  www.leapforceathome.com
There are newer employer reviews for Leapforce

3 people found this helpful  

Not what I thought it would be

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Career Opportunities
Current Employee - Ad Rater
Current Employee - Ad Rater

I have been working at Leapforce

Pros

You get to work at home.
People on chat are very helpful
Pay isn't too bad compared to other jobs online

Cons

This is not a full time job. Hours are not "officially" capped, but everyone knows they are. You'll be lucky if you get 20 hours a week, then some time may be docked because you did not work fast enough.

NO communication with management at all. Emails go unanswered. This is the biggest complaint I've seen about the site, and I can attest it's true.

Can be fired at any time with no explanation. If your quality or performance is not up to par, you are not given a chance to improve before you are let go.

Advice to ManagementAdvice

Be more transparent, and supply better communication with your workers.

No opinion of CEO

130 Other Employee Reviews for Leapforce (View Most Recent)

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  1. 7 people found this helpful  

    Free time or working for drunken google software developers

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Web URL Evaluator
    Current Employee - Web URL Evaluator

    I have been working at Leapforce

    Pros

    The pros of working at Leapforce are that it is above minimum wage, once a month or so you might do something interesting, and you get to choose your hours.

    Cons

    They send notices that your contract will not be renewed while you're a contractor in good standing or very good standing on their own metrics a day before termination with no mention of why. They also do not provide references.

    Often you will be doing ratings on things made out by drunkards who do not understand grammar, let alone optimize what you're supposed to do so it can be done professionally within the time alloted. The servers are remarkably buggy and laggy so that often, without anything done on your part, fifteen minutes will be wasted, which is a problem because you must maintain a good task/hour ratio with tasks being assigned on average about two minutes. This causes a degradation in the quality of your service, because you must complete a certain amount of tasks in an allotted time frame

    What is meant by flexible work times is essentially that you will get an hour or two a day, at the times they prefer, which are not specified. They pretend to offer increased incentives for the best workers, but require monthly reviews of your rating quality to qualify, which are not performed, even when you have received good reviews previously.

    Advice to ManagementAdvice

    Do not penalize your employees for not degrading their performance when your software fails. It creates no incentive for quality work. Provide the feedback and incentives you've claimed to. Provide two weeks termination notice so that your employees do not remember your name as notorious. Do not overhire so much.

    Doesn't Recommend
    Disapproves of CEO
  2. 6 people found this helpful  

    White Collar Factory work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Search Engine Rater
    Current Employee - Search Engine Rater

    I have been working at Leapforce

    Pros

    Leapforce has a fully flexible schedule. When you work is at your discretion, provided they have work for you to do . The work type changes frequently and keep things interesting,

    Cons

    Management is invisible. There is nearly no feedback. You'll only know you've done a decent job because you haven't been fired. Work availability is spotty. Tasks are timed to the second and you'll be notified if you average is too fast or too slow. What weight those numbers carry compared to your quality is a mystery since you'll only rarely hear anything about your quality. It's like working in a glass box - silence and you're constantly waiting for it to shatter around you.

    Advice to ManagementAdvice

    I know there are a ton of applicants and you don't HAVE to give feedback to keep a steady supply of workers but it would make it a more pleasant place to work if you at least gave an initial review to new hires and then something halfway to contract renewal. The technical outages, unpaid training, and work shortages make this more of a Swagbucks or MTurk level job than a real competitor for Lionbridge's best contractors.

    Doesn't Recommend
    No opinion of CEO
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