Lebara

  www.lebara.com
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28 Employee Reviews (View Most Recent)

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1 person found this helpful  

IT IS JUST A STEPPING STONE FOR A NEWCOMER

Customer Service Advisor (Current Employee) London, England (UK)

ProsGreat colleages, beautiful offices and good location

ConsPoor pay
Limited real advancement
Very disorganised and uninformed management
Very low moral
High volume of work
High staff turnover but high retention of poorest performers

Advice to Senior ManagementGet some training in effective operational management and basic business knowledge of effective cost cutting

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities

     

    A challenging, culturally driven environment, with weakness at the Executive management level.

    Anonymous Employee (Former Employee)

    I worked at Lebara full-time for more than 3 years


    Pros: Fast paced entrepreneurial environment; Opportunities to take on responsibility quickly and be in charge… Cons: A weak Executive management team leading to poor direction from the top with a lack of a clearly defined strategy and implementation plan on delivering… Advice to Senior Management: A greater culture of trust in the employee base needs to be provided. Consideration should be given to a new Executive… No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company… More
    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities

    1 person found this helpful  

    Nice colleagues but not very rewarding place to work for

    Customer Service Advisor (Current Employee) City of London, England (UK)

    I have been working at Lebara full-time for more than a year


    Pros: A very cosmopolitan place with very friendly people. Young environment Cons: Customer Service Agents are not treated fairly (Back to back call taking, breaks given at… Advice to Senior Management: Listen to CS representatives advices as they are the ones who deal with customers, if they have ideas that can improve the business put some… No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company… More
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