There are newer employer reviews for LegalZoom
There are newer employer reviews for LegalZoom

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Success begets success

  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Customer Service Representative in Austin, TX
Former Employee - Customer Service Representative in Austin, TX

I worked at LegalZoom full-time (More than a year)

Recommends
Positive Outlook
Approves of CEO
Recommends
Positive Outlook
Approves of CEO

Pros

This is a growing company, adding new people on almost every few weeks (at least they were when I worked there). As such, the opportunity to move up occurs quickly. Management will ask for extra time or maybe have you sit through lunch during a busy period, but it's usually not mandatory and they will feed you lunch in lieu of you not taking the time off. I've worked customer service before and seen the wrong way of doing things, but LegalZoom definitely does it right.

Cons

There were some issues with HR not being very accommodating to simple requests. The HR department also sponsored a weight loss competition and then refused to try to enter into any deals with a nearby gym. I found that kind of weird.

Advice to Management

Keep fighting the good fight and treating the employees well. The holiday parties were always a blast: your genuine interest in the employees shows and is appreciated.

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  1. it's a rapidly growing company with expected growing pains....

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at LegalZoom full-time

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    company is growing at a fast pace and there are plenty of opportunties to grow from within. lot of benefits and perks. you can dictate your bonus based on how hard you work and perform.

    Cons

    if this is your first job out of college and you're looking for something to 'get by', you may want to rethink how you fit here. this is a professional job that needs to be taken seriously. those that do well are hard working and committed people and are highly driven to succeed like most jobs. job will be challeging and demanding

    Advice to Management

    atmosphere and culture have improved drastically as of late. keep going.


  2. Helpful (1)

    beware sycophancy is very important here and skills accomplishment are secondary

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at LegalZoom full-time (More than 3 years)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Company is profitable and still growing, nice location, non management people share same feelings about company and are fun to work with, free food, occasional parties.

    Cons

    Management is poor. The company had better management style in its tough growing days. Later it went through rapid growth and lot many people climbed to senior management positions giving them inflated ego. If you aren't kissing up to your boss nicely any skills or accomplishments will be ignored and you may even feel threatened. Company has significant revenues and they do not require lot of highly skilled resources in any areas including management,. Performance will not guarantee job security at all. Don't expect a raise just because you are doing a good job.

    Advice to Management

    Please do something to create better work experience and work culture. Remove unnecessary power centers and create fair environment for hard working employees.


There are newer employer reviews for LegalZoom
There are newer employer reviews for LegalZoom

See Most Recent

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