LegalZoom.com
2.1 of 5 74 reviews
www.legalzoom.com Glendale, CA 500 to 999 Employees

74 Employee Reviews (View Most Recent)

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8 people found this helpful  

Be very careful in your interview -- you will be misled if you are not extremely vigilant

Business Formations Specialist (Inbound Sales) (Former Employee)
Austin, TX

ProsLots and lots of potential for making money
Co-workers are great
The company markets a great service that is very easy to sell

ConsAbsolutely no value is placed on hard work or revenue generated. Either you do things entirely by the book or they send you packing. You will have to be very aggressive and borderline rude in order to be compliant with the philosophy. The expectation is that everybody buys TODAY and arm twisting is mandatory. Very scripted approach.
They will not let you in on this philosophy during your interview, so I advise any candidates to bring that discussion forward, even though they will probably not be candid with you.
Extremely micromanaged environment-- much more than they let on
Very long and inconvenient hours for those starting
Very little room for growth. Certain sales reps have been in the same role for 5+ years

Advice to Senior ManagementSettle down on all the extreme hard selling. It is not necessary with the services LegalZoom provides, and it will ruin the company's NPS that you all supposedly care so much about. Short term profits may go up, but long term profitability will suffer. Treat your employees with respect and value their input. They are the backbone of your business. Do not treat them like expendable robots. How you treat your employees --> how your employees treat the customer --> how likely the customer is to retain your business

No, I would not recommend this company to a friend

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    • Culture & Values
           
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    6 people found this helpful  

    Horrible management

    Sales (Current Employee)
    Austin, TX

    I have been working at LegalZoom.com full-time for more than a year


    Pros: Dress code. Free soda and bagels. Cons: Legalzoomed is micromanaged to the 100th degree. Compensation is lacking. They do not value their… Advice to Senior Management: Remember your sales people work for you. It is your responsibility to make sure… More
    • Culture & Values
           
    • Work/Life Balance
           
    • Senior Management
           
    • Comp & Benefits
           
    • Career Opportunities
           

    5 people found this helpful  

    This place made me want to commit suicide every morning.

    Inside Sales (Former Employee)
    Austin, TX

    I worked at LegalZoom.com full-time for less than a year


    Pros: Free coke machine, tiff treats once a month, training was good information I was able to use even after leaving legalzoom..They paid… Cons: This place is a call center, your life is run by a phone. If you clock in a minute late you will be having… Advice to Senior Management: Go find another job. No, I would not recommend this company to a friend – I'm optimistic about the outlook for this company… More
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