There are newer employer reviews for Lenovo
There are newer employer reviews for Lenovo

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Helpful (5)

Broken Culture / Poor Tools/ Decent Benefits

  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Inside Sales Representative in Morrisville, NC
Current Employee - Inside Sales Representative in Morrisville, NC
Doesn't Recommend
Neutral Outlook
Approves of CEO

I have been working at Lenovo full-time (More than a year)

Pros

Lenovo has some pros. The atmosphere is pretty laid back and you can over achieve if you work hard and look for ways to stand out. Inside Sales Managers are hit or miss but if you get a good one life can be pretty good. Benefits for full-time employees are very good and pay is decent. Half day once a week during the summer is great too. Great entry level job for college grads with no sales experience.

Cons

I don't know if I could list all the horrible things about working at Lenovo. The #1 issue is that they hire all contractors with no experience or many skills. I often wonder if they even read resumes or care about the results of the interview. When contractors are hired they have 1 interview that takes 15 minutes. It truly shows the company doesn't value their employees. They also don't train the new hires well at all, usually 1-2 months. All fo this leads to a very bad culture. The management constantly has to micro manage and treat the ISR's like highschoolers. The company doesn't value their senior rep's or full-time employees very much either. The overall vibe amongst employees is very negative. You can hear people all over the sales floor complaining about the managers, tools, and company non-stop which brings down moral constantly. Constantly understaffed. No training. NO professional development. Unreasonable expectations. The next biggest issue is the sales tools they have. They are horrible. The average "sales" rep, AKA Admin, will spend 75% of their day dealing with issues in SAP CRM. They support teams are understaffed and there is very little help if you need it. It is a pure nightmare for all the reps. Most people stay long enough to gain just enough experience to get a job elsewhere. Worst of all, Management doesn't care. They will hire another contractor to replace you. They also won't fix the tools, processors, or hire more people to support sales. Another big issue is the commissions and reporting. You will NEVER know how well you are doing because the company constantly makes errors in reporting and provides you with very little insight. You basically have to watch you numbers carefully and call out all the mistakes they make. Its also a known fact amongst vets that you will typically only pay rep's for 50% of the services they sell; and you may only get credit for half of those. The best advice I can give is stay away if you are already have experence or want to hit the streets selling. This role is only good for kids right out of college.

Advice to Management

Invest in your employees Seek new talent Invest in you strategic tools Fix you reporting and commissions tools

Other Employee Reviews for Lenovo

  1. Good company if you like the PC industry.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Morrisville, NC
    Current Employee - Anonymous Employee in Morrisville, NC
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Lenovo full-time (More than 8 years)

    Pros

    Interesting products with 24x7 operations. Strong presence in China and more job rotation and mobility in China than the rest of the world.

    Cons

    Too much organizational change, organizational politics, and lack of true functional alignment, and lack of promotability. No rest for anyone in a WW supporting role as it is truly a 24x7 company. Too many meetings and prep meetings lessening the time to get actual work accomplished.

    Advice to Management

    Look at how to run the business by better functional alignment and strategy shared objectives vs politics.


  2. No Work-Life Balance....

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Inside Sales Representative in Morrisville, NC
    Current Employee - Inside Sales Representative in Morrisville, NC
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Lenovo full-time (More than 3 years)

    Pros

    Hard working, intelligent, helpful peers. Strong growth as a company. I believe in the products I sell.

    Cons

    Processes, tools, and tasks take to long and are not very efficient. Sales management are paid on orders while sales reps are paid on if sales invoice. Sales management are backward thinking and are oblivious to work their reps do to achieve goals. Sales management often block career advancements to keep senior reps in current roles. Lenovo hires great talent, and drives them away to other local IT companies who actually compensate, reward, and value their employees. Dont expect any work life balance, 60-80 hr workweeks are common.


There are newer employer reviews for Lenovo
There are newer employer reviews for Lenovo

See Most Recent

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