367 Employee Reviews (View Most Recent)

Sort: Rating Date

 

Great potential with lots of promises, but a failure to deliver."

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Retail Manager
Former Employee - Retail Manager

I worked at LensCrafters full-time for more than a year

Pros

Flexible retail schedule can make for a good work/life balance. Entry level positions to get into optics. Great employee benefits including insurance, retirement plans, and free eyecare/eyewear.

Cons

Lack of follow through on the corporate level. Changes are made so frequently that by the time your staff is retrained and fully functioning under one form of leadership the rug is pulled out from under you and a new form is introduced. Not enough formal training to prepare new associates/managers for the field. Excessive finger pointing and "scapegoating" instead of taking responsibility.

Advice to ManagementAdvice

Corporate/Regional Management - give your store managers the resources to properly train employees and to not be constantly running with a skeleton staff.

Store Management - Keep a positive attitude with your staff. they don't need to know about the annoyances you have with your supervisor. Also, learn to deal with stress from upper management without taking it out on your in store staff.

Doesn't Recommend
Negative Outlook
Disapproves of CEO

Other Reviews for LensCrafters

  1.  

    less benefit for part-time employees

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Lab Technician  in  Vancouver, BC (Canada)
    Current Employee - Lab Technician in Vancouver, BC (Canada)

    I have been working at LensCrafters part-time for more than a year

    Pros

    big company. Good quality products and good after-sale services

    Cons

    lower pay to new people and very few chance to promoted. they are very reluctant to hire opticians.

    Advice to ManagementAdvice

    use resources more efficiently and green. there are many ways to save money.

    Recommends
    Negative Outlook
    No opinion of CEO
  2.  

    Great place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at LensCrafters part-time

    Pros

    Every year on your anniversary date you get a certificate for a free pair or glasses which can lots of times be valued at over $1000.00
    Its nice to be able to work independently and make GREAT commision.

    Cons

    Hours! The company is always tryign to cut down on hours
    Getting full time status from part time is near impossible.

    Advice to ManagementAdvice

    Help your associates out a little more.

    Recommends
    Neutral Outlook
    No opinion of CEO
There are newer employer reviews for LensCrafters.

Worked for LensCrafters? Contribute to the Community!

Your response will be removed from the review – this cannot be undone.