LesConcierges

www.lesconcierges.com
There are newer employer reviews for LesConcierges

3 people found this helpful  

LesConcierges has huge potential

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Anonymous Employee
Current Employee - Anonymous Employee

I have been working at LesConcierges

Pros

Pros:

Ability To Grow – with the company growing as it has there is a lot of opportunity for those that want to take it to grow with the company. There is so much work to be done – the potential is phenomenal. The leaders have done an amazing job of getting the company to this place.

Culture – the company culture is still intact even with the growth. It is a fun and fast paced environment with very amazing and unique employees that make this company’s culture what it is. Everyone supports each other, and while doing hard work, still really like to enjoy what they are doing.

Loyalty – the management of the company is very loyal to their employees who have in turn given their blood, sweat and tears to get the company to where it is.

Concierges – the front line of the company is the concierges and they are amazing at what they do. They embody the company’s culture and help clients to make their lives better. The company would not be what it is today without them.

Clients – the ability for the company to customize to meet clients’ needs is a differentiator for the company. They take the clients goals/wants/needs and make them real.

Cons

Cons:

Upper Management – the company is very heavy on the upper management with a lot of VP titles thrown around. Senior team should look at those that are actually doing the work that don’t necessarily have VP titles; they are the backbone of keeping things going.

Infrastructure – with the growth the company is struggling to put the support in place that is needed to take the company to the next level.

Values - we should be living our values every day not just when it is convenient, that comes from the top down.

Advice to ManagementAdvice

Get in touch with your employees, manage by walking around, invest in the people that are doing the work, prepare for the future of the company as I can see the potential!

Recommends
Positive Outlook
Approves of CEO

LesConcierges Response

Sep 9, 2013Head of Employee Engagement

Thank you for taking the time to review LesConcierges. Your review accurately captures this moment in the history of LC — both pros and cons. While we are fortunate to experience growth we are also ... More

69 Other Employee Reviews for LesConcierges (View Most Recent)

Sort: Rating Date
  1. 8 people found this helpful  

    Miserable. Toxic. Demoralizing.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Corporate Concierge in San Francisco, CA
    Former Employee - Corporate Concierge in San Francisco, CA

    I worked at LesConcierges full-time

    Pros

    The location is nice; San Francisco is a great city.

    Cons

    Incompetent management, lack of direction/leadership, no communication, no structure, no respect; almost everybody here is miserable. If you are a Concierge, you will be treated like crap. Teams are short staffed; you will be worked like a slave and expected to do the work of 2-3 people as you work on multiple competing accounts. You will be micromanaged to the point where it feels like you are in prison.

    People get burnt out fast and there is an extremely high turnover. If you last more than a year you will probably end up suicidal.

    Good work is not rewarded, and there is a severe lack of training and almost no opportunities for growth. You could work here 10 years and never be promoted or get a raise, not even to keep up with inflation. Working at LesConcierges is a job, not a career, and I would only recommend it as a last resort if you are desperate for money and have no other job prospects.

    Advice to ManagementAdvice

    Hire more people, and treat your employees like human beings. Offer more paid time off so people don't burn out as fast.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  2. 6 people found this helpful  

    LEFT JOB -- RECLAIMED SENSE OF WELL BEING

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Corporate Concierge
    Former Employee - Corporate Concierge

    I worked at LesConcierges

    Pros

    Work Location - great shopping/dining area
    Opportunity to be exposed to cultural diversity via clients and coworkers

    Cons

    Too many to list: from antiquated database program that fails constantly to micromanagement of staff. Aesthetics of interior office space more important to company than cumulative ergonomic efficiency of departments. Employee concerns vaguely addressed, if at all, via anonymous suggestion boxes. Discouraged and stressed out employees; high turn-over.

    This job requires a good-standing relationship, not only with the manager (if possible) , but the doctor. The stress is a toll on the BP.

    Doesn't Recommend
There are newer employer reviews for LesConcierges

Work at LesConcierges? Share Your Experiences

LesConcierges

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.