LesConcierges
1.5 of 5 46 reviews
www.lesconcierges.com San Francisco, CA 150 to 499 Employees

46 Employee Reviews (View Most Recent)

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7 people found this helpful  

Miserable. Toxic. Demoralizing.

Corporate Concierge (Former Employee)
San Francisco, CA

I worked at LesConcierges full-time

ProsThe location is nice; San Francisco is a great city.

ConsIncompetent management, lack of direction/leadership, no communication, no structure, no respect; almost everybody here is miserable. If you are a Concierge, you will be treated like crap. Teams are short staffed; you will be worked like a slave and expected to do the work of 2-3 people as you work on multiple competing accounts. You will be micromanaged to the point where it feels like you are in prison.

People get burnt out fast and there is an extremely high turnover. If you last more than a year you will probably end up suicidal.

Good work is not rewarded, and there is a severe lack of training and almost no opportunities for growth. You could work here 10 years and never be promoted or get a raise, not even to keep up with inflation. Working at LesConcierges is a job, not a career, and I would only recommend it as a last resort if you are desperate for money and have no other job prospects.

Advice to Senior ManagementHire more people, and treat your employees like human beings. Offer more paid time off so people don't burn out as fast.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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5 people found this helpful  

LEFT JOB -- RECLAIMED SENSE OF WELL BEING

Corporate Concierge (Former Employee)

I worked at LesConcierges


Pros: Work Location - great shopping/dining area Opportunity to be exposed to… Cons: Too many to list: from antiquated database program that fails constantly to micromanagement of staff. Aesthetics of interior office space more important to… No, I would not recommend this company to a friend More

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3 people found this helpful  

I've never regretted leaving Les Concierges

Anonymous Employee (Former Employee)

I worked at LesConcierges full-time


Pros: Many coworkers are talented and fun. They are universally overworked and underappreciated. It's nice to be rewared with a bottle of champagne. But… Cons: Unrealistic expectations for client & customers. Software support &… Advice to Senior Management: I think it's hopeless. No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company… More

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​​Service Beyond Expectations​​ LesConcierges is the world’s premier provider of global concierge services and solutions. We represent and enhance your brand to generate loyalty from your most valued employees and most… Full Overview

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