LesConcierges

  www.lesconcierges.com
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66 Employee Reviews (View Most Recent)

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8 people found this helpful  

Miserable. Toxic. Demoralizing.

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Corporate Concierge  in  San Francisco, CA
Former Employee - Corporate Concierge in San Francisco, CA

Pros

The location is nice; San Francisco is a great city.

Cons

Incompetent management, lack of direction/leadership, no communication, no structure, no respect; almost everybody here is miserable. If you are a Concierge, you will be treated like crap. Teams are short staffed; you will be worked like a slave and expected to do the work of 2-3 people as you work on multiple competing accounts. You will be micromanaged to the point where it feels like you are in prison.

People get burnt out fast and there is an extremely high turnover. If you last more than a year you will probably end up suicidal.

Good work is not rewarded, and there is a severe lack of training and almost no opportunities for growth. You could work here 10 years and never be promoted or get a raise, not even to keep up with inflation. Working at LesConcierges is a job, not a career, and I would only recommend it as a last resort if you are desperate for money and have no other job prospects.

Advice to ManagementAdvice

Hire more people, and treat your employees like human beings. Offer more paid time off so people don't burn out as fast.

Doesn't Recommend
Negative Outlook
Disapproves of CEO

Other reviews for LesConcierges

  1. 6 people found this helpful  

    LEFT JOB -- RECLAIMED SENSE OF WELL BEING

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Corporate Concierge
    Former Employee - Corporate Concierge

    Pros

    Work Location - great shopping/dining area
    Opportunity to be exposed to cultural diversity via clients and coworkers

    Cons

    Too many to list: from antiquated database program that fails constantly to micromanagement of staff. Aesthetics of interior office space more important to company than cumulative ergonomic efficiency of departments. Employee concerns vaguely addressed, if at all, via anonymous suggestion boxes. Discouraged and stressed out employees; high turn-over.

    This job requires a good-standing relationship, not only with the manager (if possible) , but the doctor. The stress is a toll on the BP.

    Doesn't Recommend
  2. 4 people found this helpful  

    I've never regretted leaving Les Concierges

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Many coworkers are talented and fun. They are universally overworked and underappreciated. It's nice to be rewared with a bottle of champagne. But undergoing constant monitoring and recording and then told all about your shortcomings was dispiriting - especially since the company allows no time to fullfil customer requests. It's all about answering time.

    Cons

    Unrealistic expectations for client & customers. Software support & time management do not allow for responsible fulfillment of client requests.

    Advice to ManagementAdvice

    I think it's hopeless.

    Doesn't Recommend
    Negative Outlook
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