LesConcierges

  www.lesconcierges.com
  www.lesconcierges.com
There are newer employer reviews for LesConcierges

4 people found this helpful  

Inefficient and full of facades; a fake standard of excellence

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Corporate Concierge in San Francisco, CA
Former Employee - Corporate Concierge in San Francisco, CA

I worked at LesConcierges full-time (less than an year)

Pros

Wonderful Coworkers, from all backgrounds and multiple countries
Understanding Management, often will connect with you on a human level rather than just being an employee

Cons

Terrible Quality Standards for Customers, really unprofessional reports delivered
An unbelievable amount of legal protocols, certain verbage for nearly anything
Abhorrent Hours, really erases any hope of a personal life

Advice to ManagementAdvice

Distribute wealth more evenly!

Doesn't Recommend
Positive Outlook
Approves of CEO

64 Other Employee Reviews for LesConcierges (View Most Recent)

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  1. 6 people found this helpful  

    DO NOT WORK AT LESCONCIERGES

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Corporate Concierge in San Francisco, CA
    Former Employee - Corporate Concierge in San Francisco, CA

    I worked at LesConcierges full-time (more than an year)

    Pros

    office location, paycheck, and health benefits

    Cons

    -favoritism and low salary
    -clueless HR
    -drunk and unprofessional managers
    -no advancement if not on favorites list

    Advice to ManagementAdvice

    hire new management, stop favoritism, and value your employees.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  2. 6 people found this helpful  

    Dull,demanding and demeaning

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Corporate Concierge in San Francisco, CA
    Former Employee - Corporate Concierge in San Francisco, CA

    I worked at LesConcierges full-time (less than an year)

    Pros

    Close to BART, reasonable benefits. There's free cake sometimes. Sometimes we get the surplus of fancy events from upstairs.

    Cons

    It's boring as all get out. They make a big deal out of training you for everything, but it's 70% calls you need to route to the bank. They expect a very high quality of work, but don't pay enough money to earn it. They no longer let you browse personal websites while at work. There's around 15 points you're supposed to hit in each call and it's near impossible.

    Advice to ManagementAdvice

    Hire more people! When we're slammed, of course the call quality is going to be poor.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
There are newer employer reviews for LesConcierges

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