There are newer employer reviews for LesConcierges

4 people found this helpful  

Why doesn't anyone listen to the little guy?

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Anonymous Employee
Current Employee - Anonymous Employee

I have been working at LesConcierges full-time (more than 3 years)

Pros

Nice pay, benefits, 401K, friendly staff

Cons

Terrible management, no communication, upper management lies to clients, knee-jerk reactions, too many chiefs and not enough Indians

Advice to ManagementAdvice

Fire every manager and start fresh. Listen to the concierge who are actually taking the calls and understand what the clients really want.

Doesn't Recommend
Negative Outlook
Disapproves of CEO

58 Other Employee Reviews for LesConcierges (View Most Recent)

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  1.  

    pretty gppd

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at LesConcierges

    Pros

    Good people to work with

    Cons

    bad management to work with

  2. 6 people found this helpful  

    Deceptive practices

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Manager in San Francisco, CA
    Former Employee - Senior Manager in San Francisco, CA

    I worked at LesConcierges full-time (more than an year)

    Pros

    The clients. Concierge work can be fun and rewarding.

    Cons

    I was at the highest level of management. Deceptive employment practices that adversely affected lower level employees motivated me to leave and find a healthier work environment. The president plays a constant game of smoke and mirrors. Promises made are rarely fulfilled and he manages by intimidation. Employees fear retaliation for speaking up and often work with inadequate equipment and poor management support. The employee turnover ratio is extremely high for obvious reasons and the work environment toxic.

    Advice to ManagementAdvice

    Everything I had to say to upper management has already been expressed... and ignored.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
There are newer employer reviews for LesConcierges

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