There are newer employer reviews for LesConcierges
There are newer employer reviews for LesConcierges

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Helpful (8)

A Game of Chess. Slave shop! Warning! Do not work here! You will be sorry!!!!!

  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Anonymous
Former Employee - Anonymous
Doesn't Recommend
Negative Outlook
No opinion of CEO

I worked at LesConcierges (Less than a year)

Pros

The concierges are fun to work with. They are the reason why I stayed with the company so long. (I hope more take this step to disclose this awful place on glass door) Making clients happy.

Cons

I am surprised that more people have not complained on glass door about their job here! Where do I begin? Well, when starting out with the company, we all had high hopes even though we noticed the negative reviews on this page. We started out with many in a new office and after approximately seven months after training, over half are gone. Most of them got fired and the others simply left without looking back. There are many lies in regards to the stability of the job. Many get told they are wanted and are doing a great job (safe ), however , they get fired. We literally walk on hot coals the entire time. They fire at least one person per week! No body feels like they are appreciated and the people who currently work there pray for the day when they find another job in order to get out of the hell hole. Too much stress! No sense of direction! Terrible training and then they blame you for something that goes wrong that you have not been taught! Call centers are in competition with each other! Too much favoritism in one particular call center! Unfair practices! Too many head games! Lots of gossip. Stay away! Most people wished they had!!!!!!! Please trust me or you will be sorry. Gloomy place!!!!!

Advice to Management

Make all the call centers the same playing field. Do not lie to employees! Please make ways for all call centers to have fun! Help the employees to feel like they are working in a stable environment.

Other Employee Reviews for LesConcierges

  1. Helpful (5)

    Why doesn't anyone listen to the little guy?

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at LesConcierges full-time (More than 3 years)

    Pros

    Nice pay, benefits, 401K, friendly staff

    Cons

    Terrible management, no communication, upper management lies to clients, knee-jerk reactions, too many chiefs and not enough Indians

    Advice to Management

    Fire every manager and start fresh. Listen to the concierge who are actually taking the calls and understand what the clients really want.


  2. Helpful (7)

    Deceptive practices

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Manager in San Francisco, CA
    Former Employee - Senior Manager in San Francisco, CA
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at LesConcierges full-time (More than a year)

    Pros

    The clients. Concierge work can be fun and rewarding.

    Cons

    I was at the highest level of management. Deceptive employment practices that adversely affected lower level employees motivated me to leave and find a healthier work environment. The president plays a constant game of smoke and mirrors. Promises made are rarely fulfilled and he manages by intimidation. Employees fear retaliation for speaking up and often work with inadequate equipment and poor management support. The employee turnover ratio is extremely high for obvious reasons and the work environment toxic.

    Advice to Management

    Everything I had to say to upper management has already been expressed... and ignored.


There are newer employer reviews for LesConcierges
There are newer employer reviews for LesConcierges

See Most Recent

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