There are newer employer reviews for LesConcierges

6 people found this helpful  

A Game of Chess. Slave shop! Warning! Do not work here! You will be sorry!!!!!

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Anonymous
Former Employee - Anonymous

I worked at LesConcierges (less than an year)

Pros

The concierges are fun to work with. They are the reason why I stayed with the company so long. (I hope more take this step to disclose this awful place on glass door) Making clients happy.

Cons

I am surprised that more people have not complained on glass door about their job here! Where do I begin? Well, when starting out with the company, we all had high hopes even though we noticed the negative reviews on this page. We started out with many in a new office and after approximately seven months after training, over half are gone. Most of them got fired and the others simply left without looking back. There are many lies in regards to the stability of the job. Many get told they are wanted and are doing a great job (safe ), however , they get fired. We literally walk on hot coals the entire time. They fire at least one person per week! No body feels like they are appreciated and the people who currently work there pray for the day when they find another job in order to get out of the hell hole. Too much stress! No sense of direction! Terrible training and then they blame you for something that goes wrong that you have not been taught! Call centers are in competition with each other! Too much favoritism in one particular call center! Unfair practices! Too many head games! Lots of gossip. Stay away! Most people wished they had!!!!!!! Please trust me or you will be sorry. Gloomy place!!!!!

Advice to ManagementAdvice

Make all the call centers the same playing field. Do not lie to employees! Please make ways for all call centers to have fun! Help the employees to feel like they are working in a stable environment.

Doesn't Recommend
Negative Outlook
No opinion of CEO

58 Other Employee Reviews for LesConcierges (View Most Recent)

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  1. 4 people found this helpful  

    Why doesn't anyone listen to the little guy?

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at LesConcierges full-time (more than 3 years)

    Pros

    Nice pay, benefits, 401K, friendly staff

    Cons

    Terrible management, no communication, upper management lies to clients, knee-jerk reactions, too many chiefs and not enough Indians

    Advice to ManagementAdvice

    Fire every manager and start fresh. Listen to the concierge who are actually taking the calls and understand what the clients really want.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  2.  

    pretty gppd

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at LesConcierges

    Pros

    Good people to work with

    Cons

    bad management to work with

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