Liberty Mutual Insurance

www.libertymutualgroup.com
There are newer employer reviews for Liberty Mutual Insurance

1 person found this helpful  

Slow pace, excellent work life balance, limited promotion opportunities

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Career Opportunities
Current Employee - Senior Business Consultant in Boston, MA
Current Employee - Senior Business Consultant in Boston, MA

I have been working at Liberty Mutual Insurance

Pros

7.5 hours work a day, never OT. Switch off office lights at 6 pm

Cons

Spend a lot time on internal communications
Most of the management are white

Advice to ManagementAdvice

more diverse please

Recommends
Approves of CEO

1235 Other Employee Reviews for Liberty Mutual Insurance (View Most Recent)

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  1.  

    Great experience for professional growth and development, great friendly work environment, great clients

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Technical Assistant in Orange, CA
    Former Employee - Technical Assistant in Orange, CA

    I worked at Liberty Mutual Insurance

    Pros

    great career advancement opportunity, great salary, great benefits, great internal training, superior colleagues, co-workers and supervisors are easy to get along with, supervisors have genuine concern about employees, co-workers care about one another, co-workers do not gossip much compared to other companies, Liberty Mutual offers excellent training using the latest online training technologies, pay is fabulous and fair, clients are friendly/professional

    Cons

    Billable hours and work load balance: my group gave us a minimum number of billable hours we had to attain for assigned clients, measuring our success by that. Some people attain more than enough billable hours, but others are meeting their client needs perfectly with all account requirements up to date. In other words, we are told by superiors to run reports just to reach minimum billable hour quotas if we have nothing else to do on accounts. Others have too many billable hours imposed on them and cannot keep up with the work load, and hence, have to give up going on vacation because their work loads are so packed. Some have to reach the minimum number of billable hours and miss taking earned vacation time because if they do not reach the minimum, they get canned.

    Advice to ManagementAdvice

    Get rid of billable hours (this only stresses employees out in a negative manner,) distribute work loads more evenly, make sure employees take time off they earn

    Recommends
    Approves of CEO
  2.  

    Not a good experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Customer Service Representative in New Castle, PA
    Current Employee - Customer Service Representative in New Castle, PA

    I have been working at Liberty Mutual Insurance

    Pros

    Good training in customer service.Good start up pay.Good co workers.Nice building.Nice parking lot and security staff.

    Cons

    Employee scores are manipulated in order to let go employees instead of laying off.Temp employees are now being implemented in order to cut costs. If you are popular with management regardless of your performance,you will keep this job and even move up if you can stand to stay.

    Advice to ManagementAdvice

    How you treat your employees will inevitably spill over onto your customer base. Good karma does
    not exclude corporations in the long run.

    Doesn't Recommend
    Disapproves of CEO
There are newer employer reviews for Liberty Mutual Insurance

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