There are newer employer reviews for Liberty Mutual Insurance
There are newer employer reviews for Liberty Mutual Insurance

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Helpful (1)

Group Market Underwriter

  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Underwriter in Weston, MA
Former Employee - Underwriter in Weston, MA

I worked at Liberty Mutual Insurance full-time (More than a year)

Recommends
Neutral Outlook
Approves of CEO
Recommends
Neutral Outlook
Approves of CEO

Pros

The atmosphere was very friendly and supportive. I began as an associate underwriter and was given extensive training on general underwriting principles as well as company practice and systems. Due to the relatively small size of the department it was possible to directly interact with senior management regularly. The underwriters have an assorted work history which allows for interesting collaboration and ideas when attempting to solve problems. The work and clientele are diverse which allows the underwriter to learn about many different industries and occupations. The salary is very competitive compared to many other companies in the same industry. The company also has opportunities for employees to gain certifications and qualifications such as the CPCU which are paid for by the employer. The hours are very flexible during the off season though it is expected that the necessary hours are worked to complete tasks during heavy periods of work.

Cons

The opportunity for growth was limited during my time there and there were very few opportunities to progress past a senior underwriter post. Compared to some of its publicly traded counterparts the bonuses were fairly low and tied to a performance rating system in which the rating received can sometimes seem arbitrary due to the vague performance guidelines. Promotions and awards can seem capricious as, again, performance is not tied to any specific metric but broadly defined categories. The internal relationship between other internal departments such as Sales and Actuarial can be contentious and adversarial instead of collaborative. The actuarial department in particular can be rigid and conservative in its methodology which is counter-productive to growth.

Advice to Management

No general comments to front line management, however the performance rating system should be revamped to take into account sales performance and volume of work at least as additional factors. Also, more investment is needed within the Group Market business to facilitate growth and provide more opportunities.

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  1. Helpful (2)

    Good job opportunity with a great company

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Paralegal in Springfield, MA
    Current Employee - Paralegal in Springfield, MA

    I have been working at Liberty Mutual Insurance full-time (More than 3 years)

    Recommends
    Neutral Outlook
    Recommends
    Neutral Outlook

    Pros

    The company has good benefits including paid time off, health insurance and a retirement plan.

    Cons

    The company needs to address issues with employees in a more effective manner.


  2. Helpful (1)

    Decent for a large company -- tries to do the right thing

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Software Engineer in Seattle, WA
    Current Employee - Software Engineer in Seattle, WA

    I have been working at Liberty Mutual Insurance full-time (More than 3 years)

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    Pros

    Benes are good. Seattle location is great. Corporately this company tries to do the right thing all around. Large technically complex environment. Company paid community service day. Company does make an effort to address performance issues.

    Cons

    Managers don't understand the role that competance, training, or support play in getting the job done. Managers have trouble making decisions as though this is their first job out of school. Managers spend an enormous amount of time in meetings. Employees are VERY stressed out with distraction and redirection. Indianapolis is where the action and opportunity are. There is difficulty managing work across time zones. Pay is mediocre. Not a "fun" environment.

    Advice to Management

    Need to take a more focused attitude of "let's get it done".


There are newer employer reviews for Liberty Mutual Insurance
There are newer employer reviews for Liberty Mutual Insurance

See Most Recent

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