There are newer employer reviews for Liberty Mutual Insurance

1 person found this helpful  

A culture of innovation with pockets of needed diversity.

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Analyst in Boston, MA
Current Employee - Analyst in Boston, MA

I have been working at Liberty Mutual Insurance full-time (more than 10 years)

Pros

Fair. Positive. Responsible to the customer and the industry.

Cons

Talent managment could benefit from expertise consultation and application to the level already invested in the customer experience.

Advice to ManagementAdvice

Follow the CEO's advice. Restructure your talent management platform and innovate as you do so well already for operations and the customer experience.

Recommends
Positive Outlook
Approves of CEO

1129 Other Employee Reviews for Liberty Mutual Insurance (View Most Recent)

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  1. 1 person found this helpful  

    Competitive standards, decent pay for first job but not a career.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Representative in Raleigh, NC
    Former Employee - Sales Representative in Raleigh, NC

    I worked at Liberty Mutual Insurance full-time (more than an year)

    Pros

    Great training and reasonable expectations when first starting. Company has well established relationships making leads attainable when you are having trouble developing your own. Management willing to help.

    Cons

    Comp plan is good for someone new to the industry or in their first sales job recently out of college. Long term compensation has been so stripped by the new model it's impossible to make the money senior reps were once making. Focus is on finding new business, no payout for residual business so you'll have to hustle until the day you retire. Not what you typically want in an insurance career. Be prepared to have call nights until 7-8pm twice a week.

    Advice to ManagementAdvice

    Less micro-managing. Do you want results or not? Also, stop changing the compensation plan in favor of the company.. you guys make plenty of money. Let the hard working reps earn their share as well.

    Recommends
    Disapproves of CEO
  2. 1 person found this helpful  

    I have never once felt respected, valued or important as an employee.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Insurance Assistant in San Diego, CA
    Current Employee - Insurance Assistant in San Diego, CA

    I have been working at Liberty Mutual Insurance full-time (more than 3 years)

    Pros

    Good benefits and retirement plan.

    Cons

    Quality of work is constantly sacrificed for the bottom line.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
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