Liberty Mutual Insurance
3.2 of 5 996 reviews
www.libertymutualgroup.com Boston, MA 5000+ Employees

996 Employee Reviews (View Most Recent)

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2 people found this helpful  

Customer Service Representative

Customer Service Representative (Current Employee)
Portsmouth, NH

ProsSalary and Benefits, still have a pension plan
Focus on charitable giving

ConsSystems are a challenge
There are a lot of nuances involved with administrating insurance products and representative are not given enough information to perform their jobs effectively.

Advice to Senior ManagementOffering a good salary and a good benefits package isn't the only thing you need to keep your employees happy.

Yes, I would recommend this company to a friend

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    • Culture & Values
           
    • Work/Life Balance
           
    • Senior Management
           
    • Comp & Benefits
           
    • Career Opportunities
           
    • No Opinion of CEO

    1 person found this helpful  

    Terrible Terrible Terrible

    Claim Adjuster, Field (Former Employee)
    Baton Rouge, LA

    I worked at Liberty Mutual Insurance full-time for less than a year


    Pros: I am actually trying to think of some pros of this job. … Cons: I love my career choice but this was the worst job I've ever had by far. I feel pretty confident that others experiences might be… Advice to Senior Management: No amount of advice could help the people I worked… No, I would not recommend this company to a friend More
    • Culture & Values
           
    • Work/Life Balance
           
    • Senior Management
           
    • Comp & Benefits
           
    • Career Opportunities
           
    • Disapproves of CEO

    1 person found this helpful  

    Career with a disappointing end

    Senior Loss Control Consultant (Former Employee)
    Novi, MI

    I worked at Liberty Mutual Insurance full-time for more than 10 years


    Pros: Ok pay, company car, excellent vacation time package, mostly nice… Cons: Constant business plan change, take overs of small companies resulting in large layoffs of good employees. A company not… Advice to Senior Management: Figure out what you want and stop playing with… No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company… More
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At Liberty Mutual Insurance, doing the right thing is essential to all that we do. Our commitment to building and sustaining a talented and diverse workforce has helped us to become a global leader in property and… Full Overview

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