Liberty Mutual Insurance

www.libertymutualgroup.com
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There are newer employer reviews for Liberty Mutual Insurance

2 people found this helpful  

Customer Service Representative

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Customer Service Representative in Portsmouth, NH
Current Employee - Customer Service Representative in Portsmouth, NH

I have been working at Liberty Mutual Insurance full-time (more than a year)

Pros

Salary and Benefits, still have a pension plan
Focus on charitable giving

Cons

Systems are a challenge
There are a lot of nuances involved with administrating insurance products and representative are not given enough information to perform their jobs effectively.

Advice to ManagementAdvice

Offering a good salary and a good benefits package isn't the only thing you need to keep your employees happy.

Recommends
Neutral Outlook
No opinion of CEO

1285 Other Employee Reviews for Liberty Mutual Insurance (View Most Recent)

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  1. 1 person found this helpful  

    Good place to work, just make sure you work in a role that is a fit for you

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Personal Markets Sales Representative in Pittsburgh, PA
    Former Employee - Personal Markets Sales Representative in Pittsburgh, PA

    I worked at Liberty Mutual Insurance full-time (more than a year)

    Pros

    Great benefits, helpful coworkers, supportive management

    Cons

    If you start in personal markets, it is awfully difficult to transfer to corporate.

    Recommends
    Positive Outlook
    No opinion of CEO
  2. 2 people found this helpful  

    Fun team environment in the insurance industry

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Representative in Baltimore, MD
    Current Employee - Sales Representative in Baltimore, MD

    I have been working at Liberty Mutual Insurance full-time (more than a year)

    Pros

    Great 3 month training program for someone who wants to get started in the insurance industry. Very active in the community and strong advertising campaign.

    Cons

    Dropping base salary for a 5 year period. For the 1st 2 years, if you don't sell enough policies, you will lose your job.

    Recommends
    Positive Outlook
    Approves of CEO
There are newer employer reviews for Liberty Mutual Insurance

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