There are newer employer reviews for Liberty Mutual Insurance
There are newer employer reviews for Liberty Mutual Insurance

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Helpful (2)

Good company but needs more opportunity for advancement

  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Personal Markets in Charlotte, NC
Former Employee - Personal Markets in Charlotte, NC

I worked at Liberty Mutual Insurance full-time (More than 5 years)

Recommends
Neutral Outlook
No opinion of CEO
Recommends
Neutral Outlook
No opinion of CEO

Pros

Great benefits, good brand and name recognition

Cons

Lack of flexibility in hours, heavy politics

Advice to Management

Provide more opportunity to advance to retain top employees.

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  1. Helpful (2)

    Customer Service Representative

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Portsmouth, NH
    Current Employee - Customer Service Representative in Portsmouth, NH

    I have been working at Liberty Mutual Insurance full-time (More than a year)

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Salary and Benefits, still have a pension plan
    Focus on charitable giving

    Cons

    Systems are a challenge
    There are a lot of nuances involved with administrating insurance products and representative are not given enough information to perform their jobs effectively.

    Advice to Management

    Offering a good salary and a good benefits package isn't the only thing you need to keep your employees happy.


  2. Helpful (2)

    Terrible Terrible Terrible

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Claim Adjuster, Field in Baton Rouge, LA
    Former Employee - Claim Adjuster, Field in Baton Rouge, LA

    I worked at Liberty Mutual Insurance full-time (Less than a year)

    Doesn't Recommend
    No opinion of CEO
    Doesn't Recommend
    No opinion of CEO

    Pros

    I am actually trying to think of some pros of this job. Co workers were somewhat supportive; flexibility; comprehensive intranet training on site. Strong IT Dept.

    Cons

    I love my career choice but this was the worst job I've ever had by far. I feel pretty confident that others experiences might be different as the "team" I worked with was unprofessional; unavailable; petty; sarcastic and arrogant. It really drives home the fact that experienced and knowledgeable employees will run to pastures less green when the supervisors gossip about other co-workers; do not return phone calls; measure productivity in accurately. I was turned off by snide comments made in the interview process and I should have never accepted a position with these people. If an employer cannot control his/her mouth when interviewing... Leave.

    Advice to Management

    No amount of advice could help the people I worked with!


There are newer employer reviews for Liberty Mutual Insurance
There are newer employer reviews for Liberty Mutual Insurance

See Most Recent

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