There are newer employer reviews for Liberty Mutual Insurance
There are newer employer reviews for Liberty Mutual Insurance

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Helpful (2)

Great job if you can handle the pressure.

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Sales Representative in Portland, ME
Former Employee - Sales Representative in Portland, ME

I worked at Liberty Mutual Insurance full-time (More than a year)

Recommends
Neutral Outlook
No opinion of CEO
Recommends
Neutral Outlook
No opinion of CEO

Pros

They really let you run your own business. The income potential is great and the company is solid. Really good benefits as well.

Cons

Depending on your location, it can be difficult to generate enough quality prospects. There is no wiggle room when it comes to goals. You either hit your numbers or you're out.

Advice to Management

Cut back on the turnover in sales.

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  1. Helpful (2)

    Well-led Boston company that pays well and provides meaningful work and good movement opportunities.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Personal Insurance Summer Associate in Boston, MA
    Former Employee - Personal Insurance Summer Associate in Boston, MA

    I worked at Liberty Mutual Insurance full-time (Less than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great pay, downtown Boston location, good subsidized food court, work-life balance is very healthy.

    Cons

    No fitness facility, lockers, showers, or kitchens for staff. If you bring a lunch, expect to wash out your container in the bathroom sink. Corporate structure is stuffy without any casual Fridays.

    Advice to Management

    Implement casual Fridays

  2. Helpful (5)

    Customer Service Advisor, going downhill fast

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Specialist in Tampa, FL
    Current Employee - Customer Service Specialist in Tampa, FL

    I have been working at Liberty Mutual Insurance full-time (More than 5 years)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    401k, Decent Pay, Ok place to learn about insurance

    Cons

    No work life balance, impossible to meet new goals, getting worse by the day.

    Advice to Management

    Get rid of Model E aka Mass Experiement. It's not working. If im rushing policyholders off the phone to meet my stats, that doesn't mean i did a good job neither does it mean the customer experience is improved. Speed is a cheap substitute for Quality.

There are newer employer reviews for Liberty Mutual Insurance
There are newer employer reviews for Liberty Mutual Insurance

See Most Recent

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