Liberty Mutual Insurance

  www.libertymutualgroup.com
  www.libertymutualgroup.com
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There are newer employer reviews for Liberty Mutual Insurance

1 person found this helpful  

Good opportunities for growth

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Anonymous Employee
Current Employee - Anonymous Employee

I have been working at Liberty Mutual Insurance

Pros

Plenty of resources and help available.

Cons

Potential for management to be shuffled around often.

Recommends
Positive Outlook
Approves of CEO

1098 Other Employee Reviews for Liberty Mutual Insurance (View Most Recent)

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  1. 1 person found this helpful  

    Asked the right questions in the interview, I liked what was I told.....unfortunately it was not the truth.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Licensed Insurance Agent - DRC  in  Heathrow, FL
    Former Employee - Licensed Insurance Agent - DRC in Heathrow, FL

    I worked at Liberty Mutual Insurance full-time for less than a year

    Pros

    Benefits began on day one.

    Cons

    DRC - Heathrow, FL-Everything! My supervisor was new to the industry and lacked the appropriate knowledge, often providing incorrect answers. Shifts were not based on hire date or performance, but on the supervisors team you were placed. Once on the night shift you are staying there forever even as new hires are given day time shifts. Call distribution is not equal, first available does not get next call. Calls are controlled by states. Higher producing sales states go to high performers, therfore if you begin with calls from low producing states you are sunk. Superviors will tell you different answers regarding call distribution. Some swear it does not happen, others say openly that it does. My supervisor provided alot of lip service to his manager and team, he never followed thru on anything; assistance, guidance or training. The only time I had a conversation with my team's manager was the day I left . If your superviosr is not there (which was often in my case), good luck trying to get assistance. There were only 2 supervisors in the call center that were willing to help and knew what they were doing. The others are just impressed with themselves as are the managers. I could go on and on but I think you get the picture.

    Doesn't Recommend
    No opinion of CEO
  2. 2 people found this helpful  

    Liberty Mutual Sales Rep

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Representative
    Current Employee - Sales Representative

    I have been working at Liberty Mutual Insurance full-time for more than a year

    Pros

    Flexible Schedule, Decent Product, decent managers

    Cons

    Limited product offerings, poor training, inconsistent work experience and pay from office to office.

    Advice to ManagementAdvice

    Stop looking at numbers to compare offices, and listen to the reps experiences, and you'll find they are totally different.

    Recommends
    Negative Outlook
    Disapproves of CEO
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