Liberty Mutual Insurance

  www.libertymutualgroup.com
  www.libertymutualgroup.com
There are newer employer reviews for Liberty Mutual Insurance

1 person found this helpful  

Liberty mutual- a great place to start

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Systems Software Engineer in Portsmouth, NH
Current Employee - Systems Software Engineer in Portsmouth, NH

I have been working at Liberty Mutual Insurance as an intern (less than an year)

Pros

flex hours, housing stipend, helpful mentors, really just a nice environment to work in, and you are allowed to work from home sometimes in your internship

Cons

I really cannot say anything bad about liberty mutual, even the food is great in the cafe. The only negative is the drive from local communities

Advice to ManagementAdvice

Make more regular weekly meeting with your intern, they are often very lost early on.

Recommends
Positive Outlook
Approves of CEO

1171 Other Employee Reviews for Liberty Mutual Insurance (View Most Recent)

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  1. 1 person found this helpful  

    Liberty has been very good to me.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Liberty Mutual Insurance full-time

    Pros

    Liberty invests in training for its employees. I have received great opportunities in the industry thanks to Liberty management. It's hard not to be successful when your employer believes in your potential as much as Liberty does.

    Cons

    Liberty Mutual is, at its commercial heart, a Workers Compensation company. Commercial Auto and General Liability blend pretty well into that heart, but Commercial Property is a more difficult fit. They do put in an effort to do so, and do a decent job, but it's not as fluid as the other lines.

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Awesome pay, little chance of advancement outside of Boston/Dover

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Customer Service Representative in Tampa, FL
    Former Employee - Senior Customer Service Representative in Tampa, FL

    I worked at Liberty Mutual Insurance full-time (more than an year)

    Pros

    Again, AWESOME pay for the job. Constant encouragement. Bonuses and rewards. Paid training. Great benefits.

    Cons

    Not much flexibility in scheduling/getting time off. If you are not in Boston MA or Dover NH, there is not much room for advancement. Working in a CRC will hurt your chances of getting into an LSO. Metrics are more important than great customer service.

    Advice to ManagementAdvice

    Employees are not giving the level of customer service they deserve, because raises/bonuses/rewards are being based on getting off the phone ASAP.

    Recommends
    Positive Outlook
    No opinion of CEO
There are newer employer reviews for Liberty Mutual Insurance

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