Liberty Mutual Insurance

www.libertymutualgroup.com
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There are newer employer reviews for Liberty Mutual Insurance

1 person found this helpful  

Giant corporation run like a small business. Feels like family

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Contractor - IT Help Desk
Former Contractor - IT Help Desk

I worked at Liberty Mutual Insurance as a contractor

Pros

Caring supervisors, great resources, treated you like a person

Cons

typical corporate roadblocks, hard to get things done with so many departments involved

Recommends
Positive Outlook
Approves of CEO

1296 Other Employee Reviews for Liberty Mutual Insurance (View Most Recent)

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  1.  

    Good work environment, some problems with staffing

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Auto Claims Adjuster
    Current Employee - Auto Claims Adjuster

    I have been working at Liberty Mutual Insurance full-time (less than a year)

    Pros

    Overall it's a good work environment, the people are really cool for the most part and they're willing to help when you're first starting out. The managers are mostly laid back and don't micromanage at all. They're pretty flexible about time off if you ask in advance, but obviously there are limits for certain days (around holidays, etc.). The pay is way better than most of the other jobs I looked at

    Cons

    The biggest downside is the turnover. A lot of people in my department have quit or transferred, meaning other people get stuck with their unfinished work. It's frustrating to have to take responsibility for someone else's work, especially if they didn't do their job properly in the beginning.

    Advice to ManagementAdvice

    Figure out how to keep people longer.

    Recommends
    Neutral Outlook
    No opinion of CEO
  2.  

    Good co-workers (mostly), poor management with political agendas

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Claims
    Former Employee - Claims

    I worked at Liberty Mutual Insurance full-time

    Pros

    Nice desk, nice chair and coworkers.

    Cons

    No upward options, unless you really, really kiss butt. It is not what you know, it is who you know and how well they like you. The company would rather hire an outside candidate who knows nothing about insurance than top promote from within. And that outside person they just hired? Well, he/she will not be doing their for for at least 4-6 weeks as they sit in a classoroom and get a 1-2 month crash course on the entire world of insurance and claims. But hey, you have worked there for many years and have a huge knowledge of the business, but they would rather you sit right where you are and make less than newly hired colleagues. The company preference is to keep skilled workers paid less until they quit or get fired. Also, the management never listens to real ideas about problems or needed changes. Don't ever point out someone's mistake because the company would rather you ignore it and sweep it away. You will look more and more like a trouble maker and instigator if you find errors or room for improvement.

    Advice to ManagementAdvice

    Get all new management.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
There are newer employer reviews for Liberty Mutual Insurance

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