Liberty Mutual Insurance

www.libertymutualgroup.com
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There are newer employer reviews for Liberty Mutual Insurance

2 people found this helpful  

Liberty Mutual is a great company to work for. Job security for those that are willing to meet the challenges.

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Claims Adjuster
Current Employee - Claims Adjuster

I have been working at Liberty Mutual Insurance full-time (less than a year)

Pros

The company motivates everyone to go above and beyond for our customers. Very rewarding place to work. They have a bonus incentive for employees, and love to give away prizes, food, among other things to keep their employees motivated.
The company has great benefits package and they have a pension plan! Overall, it has been a great experience!

Cons

The company is very focused on metrics. Be ready to have to meet production. They monitor your every move. It's a call center environment, so expect to be at your desk 90% of the time.

Advice to ManagementAdvice

Some of metrics tht we are expected to meet can be a little bit of a reach. The stress of meeting goals and the amount of work given to each employee is what is leading to the high turnover rate. Make the environment less stressful and I guarantee this will be reflected upon our customers. The company is the in the right path for success, just needs to focus on keeping their employees happy; money isn't everything.

Recommends
Positive Outlook
Approves of CEO

1287 Other Employee Reviews for Liberty Mutual Insurance (View Most Recent)

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  1. 1 person found this helpful  

    Good work/life balance but uninspiring pay

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Intern - Product Management Intern in Boston, MA
    Former Intern - Product Management Intern in Boston, MA

    I worked at Liberty Mutual Insurance as an intern (less than a year)

    Pros

    There is good work/life balance and I usually get a sense that there isn't too much pressure to get things done. Nice colleagues and helpful managers with a supportive environment. The new office building in Boston is also very nice.

    Cons

    The salary is uninspiring to say the least and there is relatively slow career advancement/promotions. The company structure is very hierarchical and there isn't too much flexibility in job content and moving around. You also need to be passionate about the insurance industry in order to stay here long-term.

    Advice to ManagementAdvice

    Pay is not competitive, especially for entry-level jobs. Work harder to attract and retain talent from top schools.

    Recommends
    Positive Outlook
    Approves of CEO
  2. 3 people found this helpful  

    If applying to Liberty Mutual

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Administrative Assistant in Lawrenceville, GA
    Former Employee - Administrative Assistant in Lawrenceville, GA

    I worked at Liberty Mutual Insurance full-time (more than 8 years)

    Pros

    At least you will get a paycheck however....

    Cons

    They have layoffs quiet frequently each year. Always downsizing unless your in managment. They have revised the pension plan, 401K and medical plans. Also bonus each year is determined by your rating the managers give you every year. There are no sick days except they give you 4 floating holidays and 3 weeks vacation which you use as sick time. 3 sick days are counted unexcused and after 3 sick days a year you are written up due to illness,

    Advice to ManagementAdvice

    David Long, managment under you are using favoritism when layoffs happen and each year. Do you really need 2 managers on your one of your dedicated teams while other people are being let go? Morale is low.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
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