Liberty Mutual Insurance

  www.libertymutualgroup.com
  www.libertymutualgroup.com
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2 people found this helpful  

Liberty Mutual is a great company to work for. Job security for those that are willing to meet the challenges.

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Claims Adjuster
Current Employee - Claims Adjuster

I have been working at Liberty Mutual Insurance full-time for less than a year

Pros

The company motivates everyone to go above and beyond for our customers. Very rewarding place to work. They have a bonus incentive for employees, and love to give away prizes, food, among other things to keep their employees motivated.
The company has great benefits package and they have a pension plan! Overall, it has been a great experience!

Cons

The company is very focused on metrics. Be ready to have to meet production. They monitor your every move. It's a call center environment, so expect to be at your desk 90% of the time.

Advice to ManagementAdvice

Some of metrics tht we are expected to meet can be a little bit of a reach. The stress of meeting goals and the amount of work given to each employee is what is leading to the high turnover rate. Make the environment less stressful and I guarantee this will be reflected upon our customers. The company is the in the right path for success, just needs to focus on keeping their employees happy; money isn't everything.

Recommends
Positive Outlook
Approves of CEO

1082 Other Employee Reviews for Liberty Mutual Insurance (View Most Recent)

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  1. 1 person found this helpful  

    Top-Notch Training and great place to start

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Personal Markets Sales Representative  in  Nashville, TN
    Current Employee - Personal Markets Sales Representative in Nashville, TN

    I have been working at Liberty Mutual Insurance full-time for more than a year

    Pros

    They have comprehensive training, solid pay, and incredible benefits as far as retirement and 401k match. There are not any glaring problems, just the normal challenges of any insurance career.

    Cons

    The only thing I did not love was that I did feel there was an active movement to recruit sales reps in to other aspects of the company such as training & development, wholesaling, management, etc.

    Recommends
    Positive Outlook
    No opinion of CEO
  2. 2 people found this helpful  

    Lots of opportunity in a variety of areas

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Boston, MA
    Current Employee - Anonymous Employee in Boston, MA

    I have been working at Liberty Mutual Insurance full-time

    Pros

    Large variety of roles in multiple geographic areas, opportunity for upward movement, good people who work hard and typically try to do the right thing

    Cons

    Lacks clear criteria for who receives promotions, decision making can be slowed down by policy and red tape, work life balance is a challenge for those who want to be successful

    Advice to ManagementAdvice

    Senior management needs to role model the behavior they want to see in their employees. Do as I say, not as I do isn't an effective approach.

    Recommends
    Neutral Outlook
    Approves of CEO
There are newer employer reviews for Liberty Mutual Insurance

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