There are newer employer reviews for Liberty Mutual Insurance
There are newer employer reviews for Liberty Mutual Insurance

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Helpful (1)

Company takes care of its high performing employees.

  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Vice President in Boston, MA
Current Employee - Vice President in Boston, MA

I have been working at Liberty Mutual Insurance full-time (More than 8 years)

Recommends
Positive Outlook
Approves of CEO
Recommends
Positive Outlook
Approves of CEO

Pros

The company invests in training, compensates fairly for the high performers, and there are always new job opportunities available because of growth.

Cons

Work life balance among the high performers is lacking, feedback on an individual's performance is sometimes lacking, lots of change currently going on at company.

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  1. Helpful (1)

    Senior Data Analyst

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Liberty Mutual Insurance

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great benefits, including a fair amount of time off! Also, lots of room to move around in the company, very flexible.

    Cons

    Management loves to micro-manage, and some times lack of accountability.


  2. Helpful (3)

    call center personal lines insurance sales

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Insurance Agent in Phoenix, AZ
    Former Employee - Insurance Agent in Phoenix, AZ

    I worked at Liberty Mutual Insurance full-time (More than 8 years)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Liberty Mutual is a financially stable company and i have had good claims experiences. Their auto policies are 1 year policies so you don't see 6 month rate changes. There is no shortage of calls. You are as busy as you want to be.

    Cons

    today the call centers are all about selling as fast as you can. Sales goals are set so high that you don't have time to take vacation or time to build rapport with customers and counsel based on customer needs. if you don't make goal, you don't have a job.If you voice your concerns, you better have your resume current.

    Advice to Management

    the old supervisors and old sales managers should be replaced as they only help the folks that brown nose. Sales retention should be in the fore front because earned premium is more important for the health of the company than written premium.


There are newer employer reviews for Liberty Mutual Insurance
There are newer employer reviews for Liberty Mutual Insurance

See Most Recent

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