There are newer employer reviews for Liberty Mutual Insurance
There are newer employer reviews for Liberty Mutual Insurance

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Helpful (2)

You get out what you put in

  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Sales Representative in Boston, MA
Current Employee - Sales Representative in Boston, MA
Recommends
Neutral Outlook
Approves of CEO

I have been working at Liberty Mutual Insurance full-time (More than a year)

Pros

Upward mobility, the opportunity to create your own day and find the niche that works for you.

Cons

middle-management can focus on building moats instead of building collaboration, but it is not seen too often.

Advice to Management

Keep doing what you're doing

Other Employee Reviews for Liberty Mutual Insurance

  1. Helpful (5)

    Liberty is a living breathing Dilbert cartoon.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager in Boston, MA
    Current Employee - Manager in Boston, MA
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at Liberty Mutual Insurance full-time (More than 10 years)

    Pros

    It's a very large global company

    Cons

    This is an antiquated company mired in bureaucracy. They are successful due to their sheer size and the revenue that a global insurance company can generate but their strategic direction (they don't have a corporate strategy) is something left over from the 1980's. Companies like GEICO, Progressive and Allstate run circles around them. Sr Leaders create projects that have no chance of being implemented simply because that is what they are supposed to do. They hire leadership outside their organization because the gap between employee and management is too wide to breach but when they do hire people from successful insurance organizations they refuse to consider anything they may add to bring Liberty into the 21st century.

    Advice to Management

    The insurance industry continues to evolve and if you are unable to change you will be left behind.


  2. Helpful (1)

    customer service rep

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative
    Current Employee - Customer Service Representative
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Liberty Mutual Insurance full-time (More than 8 years)

    Pros

    made a lot of friends

    Cons

    management is useless- they know nothing and play favorites- if manager likes you, you can get away with murder. no work/life balance but yet for years they are working on that to make our job easier; human resources is useless if you have a complaint. rates are not competitive; company is metric driven and has such unrealistic expectations and quotas yet management does nothing to help. they spend more time texting on their cell phones and staring at computer screens- they are clueless about everyone's resposibilities. company says they promote people from within the company and yet they hire more people from outside the company


There are newer employer reviews for Liberty Mutual Insurance
There are newer employer reviews for Liberty Mutual Insurance

See Most Recent

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