There are newer employer reviews for Liberty Mutual Insurance
There are newer employer reviews for Liberty Mutual Insurance

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Helpful (1)

Not enough time in the day

  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Disability Claims Case Manager
Current Employee - Disability Claims Case Manager
Recommends
Positive Outlook
No opinion of CEO

I have been working at Liberty Mutual Insurance full-time (More than a year)

Pros

Good pay, good vacation/time off, good benefits. Well-developed training program

Cons

There is a constant lack of staffing. People resign all too often and they don't hire people quickly enough. We are held to daily, weekly and monthly metrics that are all but impossible to meet with our current caseloads. Management states they are understanding of the situation, but from what I can see, it's business as usual for them and all the employees are expected to be near-perfect with ever-increasing caseloads. Micromanagement is an issue, for me at least, and I feel as if I can't ever do well enough or finish goals quickly enough. I've been working 45-50 hour weeks, and that really drags you down after a while (especially when the extra effort isn't recognized because it doesn't fall into one of the metrics that management cares so much about). I'll admit- this is a starter job for me, and unfortunately, I don't know how long I'll continue to put up with it.

Advice to Management

Hire enough people. Then, make adjustments so that those people stick around.

Other Employee Reviews for Liberty Mutual Insurance

  1. Disorganized

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Manager
    Former Employee - Manager
    Doesn't Recommend
    No opinion of CEO

    I worked at Liberty Mutual Insurance full-time

    Pros

    Fair pay. Hours were good. Managment ok

    Cons

    Disorganized. Lots of reorg and turnover


  2. Great friends made while there

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    Pay is phenomenal for job

    Cons

    Military style managing/micromanaging at its finest

    Advice to Management

    Stick up for your employees and grow a pair


There are newer employer reviews for Liberty Mutual Insurance
There are newer employer reviews for Liberty Mutual Insurance

See Most Recent

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