Liberty Mutual Insurance

  www.libertymutualgroup.com
  www.libertymutualgroup.com
There are newer employer reviews for Liberty Mutual Insurance

1 person found this helpful  

Not enough time in the day

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Disability Claims Case Manager
Current Employee - Disability Claims Case Manager

I have been working at Liberty Mutual Insurance full-time (more than an year)

Pros

Good pay, good vacation/time off, good benefits. Well-developed training program

Cons

There is a constant lack of staffing. People resign all too often and they don't hire people quickly enough. We are held to daily, weekly and monthly metrics that are all but impossible to meet with our current caseloads. Management states they are understanding of the situation, but from what I can see, it's business as usual for them and all the employees are expected to be near-perfect with ever-increasing caseloads. Micromanagement is an issue, for me at least, and I feel as if I can't ever do well enough or finish goals quickly enough. I've been working 45-50 hour weeks, and that really drags you down after a while (especially when the extra effort isn't recognized because it doesn't fall into one of the metrics that management cares so much about). I'll admit- this is a starter job for me, and unfortunately, I don't know how long I'll continue to put up with it.

Advice to ManagementAdvice

Hire enough people. Then, make adjustments so that those people stick around.

Recommends
Positive Outlook
No opinion of CEO

1119 Other Employee Reviews for Liberty Mutual Insurance (View Most Recent)

Sort: Rating Date
  1.  

    Disorganized

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Manager
    Former Employee - Manager

    I worked at Liberty Mutual Insurance full-time

    Pros

    Fair pay. Hours were good. Managment ok

    Cons

    Disorganized. Lots of reorg and turnover

    Doesn't Recommend
    No opinion of CEO
  2.  

    Great friends made while there

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Liberty Mutual Insurance

    Pros

    Pay is phenomenal for job

    Cons

    Military style managing/micromanaging at its finest

    Advice to ManagementAdvice

    Stick up for your employees and grow a pair

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
There are newer employer reviews for Liberty Mutual Insurance

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