Liberty Mutual Insurance

  www.libertymutualgroup.com
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1014 Employee Reviews (View Most Recent)

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  • Culture & Values
  • Work/Life Balance
  • Senior Management
  • Comp & Benefits
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1 person found this helpful  

Not enough time in the day

Disability Claims Case Manager (Current Employee)

ProsGood pay, good vacation/time off, good benefits. Well-developed training program

ConsThere is a constant lack of staffing. People resign all too often and they don't hire people quickly enough. We are held to daily, weekly and monthly metrics that are all but impossible to meet with our current caseloads. Management states they are understanding of the situation, but from what I can see, it's business as usual for them and all the employees are expected to be near-perfect with ever-increasing caseloads. Micromanagement is an issue, for me at least, and I feel as if I can't ever do well enough or finish goals quickly enough. I've been working 45-50 hour weeks, and that really drags you down after a while (especially when the extra effort isn't recognized because it doesn't fall into one of the metrics that management cares so much about). I'll admit- this is a starter job for me, and unfortunately, I don't know how long I'll continue to put up with it.

Advice to Senior ManagementHire enough people. Then, make adjustments so that those people stick around.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

    4 people found this helpful  

    An excellent place to grow your insurance and business skills

    Anonymous Employee (Current Employee)

    I have been working at Liberty Mutual Insurance full-time for more than 5 years


    Pros: Strong company with over 100 years in the business. Modern approaches to managing people (ie, getting and using front line… Cons: Diminishing employee benefits year after year due to "what other companies are doing." Compensation/benefits losing… Advice to Senior Management: Your best employees don't mind difficult targets as long as the compensation and benefits stay and increase to keep up with efforts and experience. This… Yes, I would recommend this company to a friend More

    3 people found this helpful  

    Commercial Insurance Field Rotational Program

    Anonymous Employee (Current Employee)

    I have been working at Liberty Mutual Insurance


    Pros: Liberty Mutual does a great job in order to help… Cons: It is a very large company. May not have the most… More
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