Liberty Mutual Insurance

www.libertymutualgroup.com
Employer Engaged
There are newer employer reviews for Liberty Mutual Insurance

1 person found this helpful  

A great place to establish yourself and build your career

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Anonymous Employee in Boston, MA
Current Employee - Anonymous Employee in Boston, MA

I have been working at Liberty Mutual Insurance full-time (more than 5 years)

Pros

Great company to work for with a chance for advancement. Good benefits, bonuses, and pay for performance. Company is profitable and led by a smart management team.

Cons

The company has a lot of bureaucracy, so it takes a long time to get things approved, which is the downside of working for a large company with over 50,000 employees. Internal apps are slow and hard to figure out how to use. Do not understand the need to radically cut expenses when the company has been so profitable.

Recommends
Neutral Outlook
Approves of CEO

1287 Other Employee Reviews for Liberty Mutual Insurance (View Most Recent)

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  1. 1 person found this helpful  

    Good company to work for.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Claim Investigator in Milwaukee, WI
    Former Employee - Claim Investigator in Milwaukee, WI

    I worked at Liberty Mutual Insurance full-time (more than 10 years)

    Pros

    Great pay. Good benefits. Wonderful vacation time after years of service builds up. Training and continued education to develop employees is stressed.

    Cons

    Company wants to continue be leader in industry but finds itself doing what "every other" insurance carrier is doing to make the bottom line look better. Downsizing and outsourcing work is the trend and Liberty is following rather than setting itself apart by keeping good people and years of experience in-house.

    Advice to ManagementAdvice

    Downsizing and outsourcing work will pay off in the short term but it will catch up with the company when customer service falls apart. You need good people to make it all work so don't do what all the other carriers are doing by relying on outside vendors to provide the customer service that built the company up to what it is today.

    Recommends
    Neutral Outlook
    No opinion of CEO
  2. 1 person found this helpful  

    Good career experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Human Resources in Boston, MA
    Current Employee - Human Resources in Boston, MA

    I have been working at Liberty Mutual Insurance full-time (more than 8 years)

    Pros

    Professional environment, friendly employees, strong values

    Cons

    Bureaucratic, many levels, many processes

    Advice to ManagementAdvice

    More communication needed companywide

    Recommends
    Positive Outlook
    Approves of CEO
There are newer employer reviews for Liberty Mutual Insurance

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