Liberty Mutual Insurance

  www.libertymutualgroup.com
  www.libertymutualgroup.com
There are newer employer reviews for Liberty Mutual Insurance

1 person found this helpful  

My experience to date has been pretty good.

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Career Opportunities
Current Employee - Customer Service Representative
Current Employee - Customer Service Representative

I have been working at Liberty Mutual Insurance

Pros

Pay, benefits, training, performance feedback, teaming concept

Cons

Management
Non-competitive rates makes it hard to sell and maintain current customer satisfaction.

Advice to ManagementAdvice

I think most offices would have better management, however my immediate manager at times has been rude and derogatory to the point where I reported him to upper management. The situation has improved, so I will give him the benefit of the doubt that office environment will maintain it's current level.

Recommends
No opinion of CEO

1196 Other Employee Reviews for Liberty Mutual Insurance (View Most Recent)

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  1. 1 person found this helpful  

    Company floods the market with sales reps and it is sink or swim - if you swim then life is good.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Sales Representative
    Former Employee - Sales Representative

    I worked at Liberty Mutual Insurance

    Pros

    strong training program
    paid while going through training
    promotion opportunities
    smart people
    career path can move in many different directions

    Cons

    minimal support once training period is completed
    high turnover (within one year of completing training, 12/20 in my class had left)
    sink or swim attitude

    Advice to ManagementAdvice

    More individual attention is required to truly develop the sales reps. Currently a hiring binge takes place and reps get lost in the shuffle as branch managers tackle numerous responsibilities and lose out on developing reps - which makes turnover very high.

    Recommends
    Approves of CEO
  2.  

    good starting salary

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Claims Case Manager
    Current Employee - Claims Case Manager

    I have been working at Liberty Mutual Insurance

    Pros

    good benefits. friendly co workers

    Cons

    45 -50 hr week. too much work - not enough time to get it done

    Advice to ManagementAdvice

    hire more people

    Approves of CEO
There are newer employer reviews for Liberty Mutual Insurance

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