Liberty Mutual Insurance
3.2 of 5 997 reviews
www.libertymutualgroup.com Boston, MA 5000+ Employees

997 Employee Reviews (View Most Recent)

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1 person found this helpful  

My experience to date has been pretty good.

Customer Service Representative (Current Employee)

ProsPay, benefits, training, performance feedback, teaming concept

ConsManagement
Non-competitive rates makes it hard to sell and maintain current customer satisfaction.

Advice to Senior ManagementI think most offices would have better management, however my immediate manager at times has been rude and derogatory to the point where I reported him to upper management. The situation has improved, so I will give him the benefit of the doubt that office environment will maintain it's current level.

Yes, I would recommend this company to a friend

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    • Work/Life Balance
           
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    1 person found this helpful  

    Company floods the market with sales reps and it is sink or swim - if you swim then life is good.

    Sales Representative (Former Employee)

    I worked at Liberty Mutual Insurance


    Pros: strong training program paid while going through training promotion opportunities smart people career path… Cons: minimal support once training period is completed high turnover (within one year… Advice to Senior Management: More individual attention is required to truly develop the sales reps. Currently a hiring binge takes place and reps get… Yes, I would recommend this company to a friend More
    • Work/Life Balance
           
    • Senior Management
           
    • Comp & Benefits
           
    • Career Opportunities
           
    • Approves of CEO

     

    good starting salary

    Claims Case Manager (Current Employee)

    I have been working at Liberty Mutual Insurance


    Pros: good benefits. friendly co workers Cons: 45 -50 hr week. too much work - not enough… Advice to Senior Management: hire more people More
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At Liberty Mutual Insurance, doing the right thing is essential to all that we do. Our commitment to building and sustaining a talented and diverse workforce has helped us to become a global leader in property and… Full Overview

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