There are newer employer reviews for Liberty Tax Service

 

LibTax

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Career Opportunities
Current Employee - Anonymous Employee
Current Employee - Anonymous Employee

I have been working at Liberty Tax Service

Pros

You get to interact with the people who come in for help with their taxes. This means you meet a variety of interesting people.

Cons

You are not paid enough for the work that you are doing. There is not enough training/guidance given. This is only representative of this particular franchise branch, however.

Advice to ManagementAdvice

You need to encourage all franchise owners to appreciate the work that is done by their employees. THis is a place that wants to differentiate itself by the attitudes and the experience that the customers expereince when they are being taken care of. This goodwill should start with the attitudes the owners have towards the employees that make it possible for them to have a business.

220 Other Employee Reviews for Liberty Tax Service (View Most Recent)

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  1.  

    Taxes

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Liberty Tax Service

    Pros

    If you want to konow the structure used for doing taxes, and how software works this is a good place.

    Cons

    Lack integrity, purpose is just to make money for the store. Fee structure used is outrages. Majority of client are low income and just concern about getting a refund. Therefore they are being taken advantage of regarding fees charged. It

    Advice to ManagementAdvice

    Managers do not know the tax law. The training is not complete. They just basically know how to use and manulate the software.

    Doesn't Recommend
    Disapproves of CEO
  2.  

    Loved working with the customers

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Certified Tax Preparer in Oak Harbor, OH
    Former Employee - Certified Tax Preparer in Oak Harbor, OH

    I worked at Liberty Tax Service part-time (more than an year)

    Pros

    Very thorough training to complete taxes effectively. Up-to-date marketing and promotions made it easy to sell the business line.

    Cons

    Pushing the Bank Products on the clients was frustrating. Pay was based off of commission of the total price of the tax return fee.

    Recommends
    Positive Outlook
    No opinion of CEO
There are newer employer reviews for Liberty Tax Service

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