326 Employee Reviews (View Most Recent)

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The AB momentum and culture has been crushed - Emphasis on sales, not customer retention

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Career Opportunities
Current Employee - Anonymous Employee
Current Employee - Anonymous Employee

I have been working at Life Technologies

Pros

There are some very dedicated employees at the non-management level that take pride in their work and do everything in their limited power to take care of our customers

Cons

Decisions made by management make it almost impossible to deliver the customer service levels AB customers were used to receiving. Departments in Foster City being let go and replaced by people in Carlsbad who have limited or no knowledge of the functions they are taking over. Morale is horrible. Customers are suffering. Substandard health benefits. Record customer complaints. Changes made constantly by managers who have no idea what they are doing and have no clue about processes.

Advice to ManagementAdvice

Listen to your employees! Next round of layoffs clean up some of the useless management, especially in HR. Encourage your employees to “challenge the system” instead of making them feel if they voice their opinion they will be on the chopping block.

For a company that likes to say “we are helping the scientific community improve the quality of life” why not try offering decent health benefits?

Remember--there is more to running a business than Excel spreadsheets.

Doesn't Recommend
Disapproves of CEO

Other Reviews for Life Technologies

  1.  

    It was awesome before Invtrogen took over

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Life Technologies

    Pros

    -Good technologies
    -Lots of very talented people

    Cons

    - poor senior management lacking knowledge about their business.
    - it has now become a big empty shell.
    - lots of quality issues

    Advice to ManagementAdvice

    could be useful to manage a little less like it is an Empire. Dictatorial leadership is not ususally known to be very effective to motivate a workforce.

    Doesn't Recommend
    Disapproves of CEO
  2.  

    Where people become numbers

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Life Technologies

    Pros

    Very good products. Diverse product portfolio. Very good technical support staff. History of innovating and creating markets. Pay and commission plan very good. Excellent name recognition.

    Cons

    Not price competitive. Naive marketing and upper management. Company has cut many people who held crucial product knowledge and knowledge about the inter-workings of the company and it has become very difficult to get things done internally.

    Advice to ManagementAdvice

    Trust your sales people to manage their territories.

    Disapproves of CEO
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