LifeLock

  www.lifelock.com
  www.lifelock.com
There are newer employer reviews for LifeLock

5 people found this helpful  

Don't Drink the Koolaide

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Career Opportunities
Former Employee - Member Services Manager in Tempe, AZ
Former Employee - Member Services Manager in Tempe, AZ

I worked at LifeLock

Pros

Variety of schedules and a good product. The people in all are great to work with and have a desire to help.

Cons

Directors give poor direction and don't lead. They either don't understand or can't communicate company initiatives down the pipeline. VP level and up have a good vision......Managers and agents are good at implimenting andproducing.....Directors just screw it all up by playing favorites and when giving feedback there is no specifics. They focus on generalities because they don't know how to improve and grow the company.

Advice to ManagementAdvice

Get new Directors. The talk the talk but are far from walking the walk. Favoritism is rampit. The force people who don't want jobs to move into promotions because they perform and are related to a VP and refuse to promote or even interview people who are driven and want to move up.

Doesn't Recommend

33 Other Employee Reviews for LifeLock (View Most Recent)

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  1. 5 people found this helpful  

    Poor leadership that disrespects employees

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee in Tempe, AZ
    Current Employee - Anonymous Employee in Tempe, AZ

    I have been working at LifeLock

    Pros

    Good salaries, great location, smart staff.

    Cons

    All decision come from top down. Employees are not enagaged in decision making. Project priorities constantly change but the delivery dates do not. People are constantly asked to work nights and weekends. Leadership offers "thank you" perks only to keep the face without true respect toward their people. It is not unusual when employees get yelled at my senior managers.

    Advice to ManagementAdvice

    Learn to respect and value your employees. Get some leadership training.

    Doesn't Recommend
  2. 1 person found this helpful  

    Welcoming and challenging environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Tempe, AZ
    Current Employee - Anonymous Employee in Tempe, AZ

    I have been working at LifeLock (less than an year)

    Pros

    Everyone was very welcoming and always willing to help if needed; Very little mundane work; Got to work on multiple projects that were eventually presented to upper level management

    Cons

    The switch to an open collaborative work space was not positively received by all. Multiple complaints about the changes were voiced through the anonymous tip line, but when is change that drastic ever fully accepted?

    Recommends
    Positive Outlook
    Approves of CEO
There are newer employer reviews for LifeLock

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