LifeWay Christian Resources

  www.lifeway.jobs
  www.lifeway.jobs
There are newer employer reviews for LifeWay Christian Resources

1 person found this helpful  

Mixed

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Marketing in Nashville, TN
Former Employee - Marketing in Nashville, TN

I worked at LifeWay Christian Resources full-time (more than 5 years)

Pros

Produces good solid products that fits the niche of their market segment, has a loyal customer base, mostly good people to work with who "want to make a difference,"

Cons

are always downsizing; lean marketing budget money, leadership not very open-minded to new ideas, leadership in certain areas doesn't value market research if it doesn't validate their own thinking; run by a bunch of former pastors who have no business experience.

Advice to ManagementAdvice

hire experienced business people from your competitors for top leadership positions at both the divisional and corporate levels rather than former church staffers.

Recommends
Neutral Outlook
No opinion of CEO

94 Other Employee Reviews for LifeWay Christian Resources (View Most Recent)

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  1. 1 person found this helpful  

    It's not so bad once you get the hang of it.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - "Key Holder"
    Current Employee - "Key Holder"

    I have been working at LifeWay Christian Resources

    Pros

    Coworkers are typically very considerate.
    Coworkers seem to have a good sense of humor, although rudeness still leaks out occasionally.
    Overall, a fantastic working environment.

    Cons

    Setup for new sales is extremely stressful and time-consuming.

    Corporate seems to not know what they're doing half the time; As others have stated, they don't seem to know what "works."

    A constant stream of slander seems to seep from coworker's mouths, usually aimed at management, and that gets tiresome.

    Customers can be surprisingly hateful, including (and sometimes especially) pastors or church staff.

    Required to ask for WAY too much information (Phone #, name, address, email) from customers upon checkout.

    "Plus sell" items (items we ask customers if they would like to purchase upon checkout) are rarely sold as donations. Does not fit with vision statement.

    Computer systems are extremely outdated and unintuitive, creating many problems.

    Return policy is too strict, making customers angry.

    Signage regularly has several misspellings, once even by spelling "Christian" as "Chritian." HA!

    LifeWay coupons cannot be used on "LifeWay" branded products. Rediculous.

    Budget is WAY too tight for individual stores. Not enough money to hire more people, so we can't take care of our customers they way we should.

    The store music either came from the nineties or from a funeral home. Drives you nuts or puts you to sleep.

    Too strict, overall.

    Advice to ManagementAdvice

    Take the opportunity to hear from your employees. Loosen up a bit. Let customers use their "LifeWay" coupons on "Lifeway" products. Throw some more money at things and watch them flourish! An efficient store can do a lot with a bit more dough. Lighten up a tad and find ways to make things easier. Allow yourselves to be creative!

    Recommends
    No opinion of CEO
  2. 1 person found this helpful  

    Good place to work and form career but you will have to weather many management styles.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee in Nashville, TN
    Current Employee - Anonymous Employee in Nashville, TN

    I have been working at LifeWay Christian Resources

    Pros

    Good to great pay for publishing industry and region of country. Decent benefits. Generally good atmosphere for creativity and innovation but thwarted by ineffective business plans and marketing strategies. Christian organization a plus.

    Cons

    Top levels of management do not understand core publishing business and make decisions based on the narrow range of their own experience which is mostly in a local church (pastors). Top down management style sometimes pretends to be bottom-up. Too many disconnected departments that don't function well together.

    Advice to ManagementAdvice

    Learn to listen to your employees then take necessary business decisions based on market conditions, and publishing trends not latest fad in church practice. Reduce overhead in order to be able to invest in innovation. Don't assume employees are worthless and out of touch most are experts at what they do and willing to keep learning. Employees should share in big decisions.

    Doesn't Recommend
    Disapproves of CEO
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